[Hiring] Cash Applications Representative @SanMar- External

Role Description

The Cash Application Representative is responsible for accurately and efficiently processing incoming customer payments, ensuring they are applied to the correct invoices, resolving discrepancies, and maintaining detailed records to ensure timely and precise accounts receivable. This role requires close collaboration with the AR team to ensure all transactions are accurately recorded. Additionally, this role may provide backup support where needed for various departmental functions and tasks. Cash Applications Representatives play an integral role in the success of the Credit department, contributing significantly to the company's overall achievements.

• Accurately post and reconcile customer payments, applying incoming checks, ACH, wires, EFT, etc. to SanMar customer accounts.
• Prepare customer payment details as needed, creating Excel spreadsheets for upload into proprietary software and/or MS Dynamics.
• Reconcile discrepancies found in balancing payment postings.
• Process customer ACH payments and refunds through the bank website, ensuring accurate account withdrawals and strict adherence to all department control procedures.
• Provide regular updates to management on productivity and contributions to department projects.
• Work in a collaborative team environment to achieve department goals, striving to enhance customer service and satisfaction through efficient and effective payment posting.
• Perform other duties as assigned.
• Comply with all policies and standards.

Qualifications

• High School Diploma
• Experience in credit or applications support is preferred
• Accurate 10 key by touch
• Must have strong attention to detail and organizational skills
• Maintain high level of confidentiality and professionalism
• Have the ability to meet daily, weekly, and monthly deadlines
• Must work well under pressure, while maintaining a high level of accuracy
• Able to thrive in a structured environment
• Demonstrate excellent customer service skills and the ability to be responsive to customer needs, with professionalism, respect and consideration of others
• Excellent verbal and written communication skills
• Must be able to learn the company’s proprietary software and computer system
• Reliable with excellent attendance and punctuality, able to work overtime on occasion
• Self-motivated and comfortable with repetitive tasks
• Work well in team environment and independently
• Exceptional problem-solving skills with the ability to quickly analyze payment issues, identify discrepancies, and implement effective solutions

Benefits

• Salary Range: You`ll earn between $20.82 - $25.00 (WA, NJ); $19.05 - $22.88 (MN, NV, TX, VA); $18.32 - $22.00 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience.
• Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.
• Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

Company Description

Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.

Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.

SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.

Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.

SanMar is an Equal Opportunity Employer. Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.

SanMar participates in E-Verify.