Role Description
The Mortgage Branch Manager is responsible for overseeing the daily operations, production, and growth of the branch. This role involves leading a team of loan officers and support staff, ensuring compliance with company policies and regulatory requirements, and driving sales performance to achieve branch goals. The Branch Manager serves as both a leader and a producer, maintaining personal loan production while fostering a high-performance, customer-focused branch culture.
Responsibilities and Duties
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Leadership & Management
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Recruit, train, and mentor loan officers and branch staff.
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Set performance goals, provide coaching, and conduct regular performance reviews.
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Foster a positive, team-oriented environment that aligns with company values.
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Sales & Business Development
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Generate personal mortgage loan production to contribute to branch goals.
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Develop and maintain relationships with real estate agents, builders, referral partners, and community organizations.
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Implement marketing and business development strategies to expand branch presence.
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Operations & Compliance
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Oversee branch operations to ensure efficiency and adherence to company policies and procedures.
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Ensure compliance with federal, state, and local regulations, as well as investor and agency guidelines.
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Monitor loan pipelines, processing timelines, and closing accuracy.
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Financial Management
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Manage branch P&L, budgets, and expense controls.
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Track and analyze production metrics to identify growth opportunities.
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Ensure profitability and long-term sustainability of the branch.
Qualifications
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Minimum of 5+ years of mortgage industry experience, with at least 2 years in a leadership or management role.
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Proven track record of personal loan production and meeting/exceeding sales targets.
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Strong knowledge of mortgage lending regulations, products, and processes.
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Excellent leadership, communication, and interpersonal skills.
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Ability to recruit, build, and retain a high-performing team.
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Proficient in loan origination systems (LOS) and Microsoft Office Suite.
Benefits
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Competitive compensation reliant on ability and experience.
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Excellent benefits package including health, pre tax HSA, FSA accounts and dental & vision.
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Life and AD&D Insurance, as well as additional voluntary benefit possibilities.
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401K with robust company match.
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Flexible PTO program.
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Earned Sick & Safe Time (ESST).
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The opportunity to work for the Midwestβs fastest growing lender.