[Hiring] Billing Specialist @Infios

Role Description

The Billing Specialist is responsible for managing recurring billing activities related to software subscriptions, support renewals, hardware maintenance agreements, and professional services contracts. This role will review customer contracts, generate invoices, process renewals, maintain billing schedules, support revenue recognition, and ensure accurate billing within the ERP system.

• Process contracts for software subscriptions and hardware.
• Manage recurring billing activities, including contract review, invoice generation, billing adjustments, customer account maintenance, and revenue recognition.
• Review contracts to calculate amounts due from customers, considering discounts, special rates, and credits.
• Enter sales orders for new business, renewals, add-on sales, and projects into the ERP system.
• Responsible for procurement related to third-party vendors, including issuance of purchase orders.
• Provide professional support to internal and external customers.
• Process credit requests in partnership with Accounts Receivable.
• Proactively identify billing issues and collaborate with teams to resolve discrepancies.
• Alert management to revenue-impacting issues and anticipated interruptions.
• Participate in month-end, quarter-end, and year-end close activities.
• Work collaboratively with the Billing Team to meet month-end deadlines.
• Review vendor invoices for timely submission to Accounts Payable.

Qualifications

• Previous experience in recurring billing, subscription billing, contract billing, or renewal billing.
• Experience managing recurring invoice cycles and customer account renewals.
• Understanding of contract-based billing and revenue recognition principles.
• Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar platforms preferred.
• Experience with billing software subscriptions, maintenance agreements, support contracts, or SaaS products strongly preferred.

Requirements

• Analytical Skills
• Attention to Detail
• Clear Verbal and Written Communication
• Forethought and Ability to Identify & Highlight Processing Irregularities
• Time Management Skills
• Ability to Follow Outlined Processes and Direction
• Associate’s Degree or Equivalent Work Experience
• Accounting, Finance, or Related Field Required

Benefits

• Salary range: $56,700 - 60,000 USD.
• Compensation based on evaluation during the interview process.

Company Description

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.

• Commitment to creating a safe and welcoming environment.
• All qualified applicants will receive consideration for employment without regard to protected characteristics.
• Reasonable accommodations may be made for individuals with disabilities.