[Hiring] Billing Specialist @Blackbird Health

Role Description

As a Billing Specialist at Blackbird Health, you will join our growing Revenue Cycle Management (RCM) team under the direction of the Senior Manager of RCM. In this role, you will manage insurance Accounts Receivable (A/R) and serve as a key point of contact for patients and families navigating billing or insurance questions. You will resolve denied claims, handle payment posting and refunds, verify patient eligibility, and collaborate closely with clinicians to ensure a seamless, supportive billing experience.

Qualifications

• Outstanding communication skills with a strong focus on customer service and patient advocacy.
• A collaborative mindset with a desire to work in a supportive, collegial, and cooperative environment.
• Resourceful and proactive with strong initiative, problem-solving skills, and good judgment.
• Open to professional feedback with the flexibility to adapt in a dynamic, growing organization.
• High integrity and dedication to maintaining confidentiality in accordance with HIPAA guidelines.

Requirements

• 2–4 years of healthcare billing experience working with insurance companies and EHR/PM systems (e.g., AthenaHealth, Epic, eClinicalWorks).
• 1–3 years of experience in a customer service setting.
• In-depth knowledge of medical billing procedures, CPT/ICD-10 coding, and insurance terminology.
• Demonstrated ability to maintain strict HIPAA compliance and patient confidentiality.

Nice to have

• Prior billing experience in a behavioral health or pediatric healthcare setting.

Benefits

• Comprehensive medical, dental, and vision coverage available on day 1 of employment.
• 401(k) with company match.
• Employer-paid life insurance coverage.
• Generous paid time off (PTO).
• Excellent administrative support and opportunities for long-term career growth.
• Supportive work culture made up of intelligent, humble, compassionate, and hardworking colleagues.

Salary Range

$22 — $26 USD

Fostering an inclusive environment

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at [email protected] so we can support you.