[Hiring] Billing Lead and Billing Coordinators @AMS Staffing

Role Description

The Billing Coordinator, working in collaboration with and in support of the firm’s strategic initiatives, is expected to successfully manage the firm’s top-tier billing portfolios based on defined support models to include high volumes and fees for institutional, high-profile clients and attorneys. You will serve as a proxy for regional supervisors as needed and are considered a subject-matter expert in the field of billing.

You will represent the department by participating in client meetings and across groups and set and drive agendas impacting billing practices and processes. You will work with a team of support specialists within both Legal Support Services and Accounting teams providing effective, streamlined billing and client accounting services to attorneys of the firm. You are responsible for handling the most complex domestic and global billing clients. The Billing Coordinator edits, proofreads, finalizes, and submits invoices to clients on a monthly billing cycle. You will research client billing data and provide detailed analysis to attorneys and support staff.

As part of the team, you will provide and ensure a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. You will provide training and mentoring to other staff members on all billing procedures.

Location: 100% REMOTE – MOUNTAIN TIME OR PACIFIC TIME ZONE ONLY!!!!

Responsibilities

• Manage complex billing for US clients, including volumes, global clients, and electronic billing assignments.
• Perform a variety of duties to support the full billing cycle, including reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs, and time transfers.
• Field billing inquiries and track and resolve tickets assigned by the Accounting Service Desk daily, meeting SLA requirements for response and resolution.
• Maintain high proficiency in Aderant; Billblast is a bonus for key electronic billing vendor sites.
• Pursue root-cause rejection resolution for electronic bill rejection.
• Maintain an accurate description of all client billing requirements, updating and tracking changes as necessary.
• Obtain complex monthly reporting, collaborating with other teams and reviewing data for accuracy prior to submission.
• Gather and submit accrual information based on client requirements.
• Finalize invoices and submit directly to the client or provide to attorneys for transmission.
• Submit finalized invoices electronically based on client requirements.
• Continuously strive to improve client service and deliverables.
• Share expertise and knowledge to support team member development.
• Proxy for or with managers when additional team support is required.
• Drive improvements through collaboration with other departments.
• Engage appropriate tools and resources to effectively deliver assignments and meet deadlines.
• Manage time efficiently.
• Perform other duties as assigned.

Global Clients Responsibilities

• Coordinate and lead global client unified billing, managing global client account assignments and performing all full-cycle billing functions.
• Obtain complex monthly reporting, collaborating with other teams and reviewing data for accuracy prior to submission.
• Liaise directly, or via assigned team support, with international counterparts to obtain accurate accrual and forecast information for monthly client reporting.
• Keep U.S. Billing Timekeeper informed and follow up with international counterparts to ensure timely invoicing.
• Track and resolve tickets assigned by the Accounting Service Desk daily.
• Generate global client LEDES files for electronic billing based on client requirements.

Qualifications

• Bachelor’s degree not required.
• High level of proficiency in Aderant.
• Experience with Billblast is a bonus.

Requirements

• Ability to manage complex billing processes.
• Strong analytical skills for detailed analysis of client billing data.
• Excellent communication skills for liaising with clients and team members.
• Proven ability to work collaboratively across departments.

Benefits

• Salary: $90K – $140K + OT (pending experience & location), bonus and AWESOME benefits!!!
• Referral Fee: $1,000 - should your referral start with our client.
• Work Environment: 100% REMOTE.
• Term: Permanent / Fulltime.