[Hiring] Billing & Collections Analyst/Manager @Berkeley Payment Solutions Inc.

Role Description

This is a remote position.

We’re looking for a Billing & Collections Manager to own the full billing lifecycle—from month-end invoicing and collections through to reconciliation and new-program setup. This is a hands-on role at the center of how Berkeley bills its clients and recovers revenue.

Your defining mandate is billing automation. With tens of billing line items driven by a wide array of billing drivers, our invoicing is complex—and today it’s largely manual. We want someone who will not just run the billing cycle, but re-engineer it: standardize how we invoice, translate our billing logic into rules a system can execute, and build the templates, integrations, and controls that move us from manual invoicing to a scalable, automated engine.

You’ll thrive here if you’re equally comfortable issuing an accurate month-end invoice, chasing down an aged receivable, and designing the workflow that makes both faster next quarter. You bring a data-driven, business-minded lens—you look at billing as a system to be measured, optimized, and automated, not just a task to be completed.

What You’ll Do

• Billing Automation & Process Design (Primary Focus)
  • Lead the transition from manual invoicing to an automated billing engine.
  • Map and standardize billing logic across 40+ line items and their varied billing drivers.
  • Create and maintain invoicing templates, and design scalable, low-touch workflows.
  • Partner with Finance leadership and the Tech team to specify, test, and roll out billing automation tooling.
  • Document billing processes and build controls for an auditable and repeatable automated cycle.
• Billing & Invoicing
  • Prepare and issue month-end client invoices.
  • Set up billing for new contracts and programs.
  • Investigate and resolve invoicing discrepancies, pricing variances, and billing disputes.
  • Guard against revenue leakage—ensure every billable activity is captured and invoiced accurately.
  • Prepare client statements of account.
• Collections & Receivables
  • Own the accounts receivable aging schedule and collections follow-up cadence.
  • Design and run a structured reminder sequence to recover outstanding balances.
  • Recommend escalations, payment plans, and write-offs where appropriate.
• Client Funds & Settlement
  • Fulfil routine client funding, fund transfer, and invoice settlement requests.
  • Settle invoices by credit card.
• Reporting, Close & Controls
  • Own and report on billing and collections KPIs.
  • Support month-end close: prepare billing support, reconcile billing to the GL.
  • Maintain accurate records and support internal and external audits.
• Key Projects
  • Implement annual price increases in line with contractual workflows.
  • Partner with the FP&A team to provide invoice data and analytics.
• Mailbox & Request Management
  • Own and triage the shared accounting mailbox.
  • Manage a high volume of ad hoc client and internal requests.
  • Act as a liaison between Finance and Sales/CSM on contract-to-bill setup.

Qualifications

• 5–7 years of experience in billing, collections, revenue operations, or a related finance/business function.
• A business background, ideally data-driven—comfortable analyzing billing data, defining metrics, and making decisions from the numbers.
• A demonstrated track record of streamlining complex processes and building toward automation.
• Working knowledge of QuickBooks Online.
• Strong Excel skills (e.g., pivot tables, lookups, and comfort structuring large datasets).
• Strong written communication skills.
• Comfortable managing a high volume of ad hoc requests across multiple platforms at once.
• Ability to learn multiple platforms on the job—Metabase, Payhub, and Ariba and Coupa.
• High attention to detail, given the role moves client funds and issues invoices tied to specific contract terms.
• Payments or fintech industry experience is an asset, not a requirement.

Benefits

• Full-time position.
• Flexibility to work remotely or from our Head Office in Downtown Toronto.
• A fantastic culture.
• Health, dental, and insurance benefits.