[Hiring] Billing Assistant @Job Duck

Role Description

Join Job Duck as a Billing Assistant and help a busy law firm maintain a consistent, accurate, and timely billing cycle. In this role, you will:

• Prepare and track invoices
• Monitor outstanding balances
• Communicate with clients about payments
• Ensure that completed work is billed promptly

Your contributions will support healthy cash flow while reducing the administrative workload placed on attorneys and the internal team. This opportunity is ideal for a proactive, detail-oriented professional who takes ownership, works independently, and follows through without requiring frequent reminders. You will play an important role in keeping billing and collections organized, current, and moving forward.

• Compensation Range: $1,015 to $1,100

Responsibilities include, but are not limited to:

• Support continuous improvements to the firm’s billing and collections processes
• Handle confidential client and firm information with professionalism and discretion
• Communicate regularly with the firm’s team regarding outstanding billing matters and items requiring attention
• Establish and maintain a consistent billing and collections workflow
• Monitor and maintain accurate trust account records and related billing information
• Escalate billing concerns, payment disputes, and requests for payment arrangements to the appropriate team member
• Respond professionally to client questions regarding invoices, charges, and payment status
• Follow up proactively with clients regarding unpaid or overdue invoices
• Maintain accurate billing records and track outstanding invoices
• Monitor billable work and ensure completed work is captured and invoiced promptly
• Use MyCase to prepare, issue, and track invoices
• Conduct collection calls and send payment reminders as required
• Prepare and send client invoices accurately and consistently, ensuring invoices are issued at least every two weeks
• Identify outstanding billing tasks and proactively follow up to ensure timely completion
• Maintain accurate and up-to-date billing documentation and records

Qualifications

• Previous experience in billing, accounts receivable, collections, or a similar role is required
• Previous experience in a law firm or professional services environment is highly advantageous
• Familiarity with legal billing processes and trust accounts is preferred
• Experience using MyCase is strongly preferred
• Strong written and verbal English skills are required
• Candidates must be technologically proficient and comfortable learning new systems
• Candidates must be comfortable making outbound calls to follow up on unpaid or overdue invoices
• Candidates must be able to work independently without frequent supervision or reminders

Requirements

• Software and Tools: MyCase
• Timezone: PST
• Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America)
• Languages: English, Spanish

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!