[Hiring] Accounts Receivable Specialist II @Fortive

Role Description

The Billing and Collections team member is responsible for processing billing and ensuring efficient collections operations. This role involves:

• Reviewing contracts and processing sales orders.
• Processing invoicing while engaging in proactive collections activities.
• Maintaining clear communication with customers and internal teams.

Billing Operations:

• Review opportunities and contracts in Salesforce (SF) and other source systems to ensure accurate billing setup.
• Approve sales orders and ensure all products and services are billed accurately in NetSuite (NS).
• Submit invoices through customer portals and send invoices directly to customers.
• Perform account reconciliations to verify billing accuracy and resolve discrepancies.
• Handle expense billing to ensure all relevant costs are included in customer invoices.

Collections Activities:

• Update Salesforce or relevant systems with detailed collection notes to maintain accurate records of customer interactions.
• Collaborate with the billing team on escalations and address any billing-related questions.
• Forecast cash flow by analyzing collections data and identifying trends.
• Address sales escalations related to aged receivables and work with sales teams to resolve outstanding issues.
• Conduct regular collection meetings with sales teams to align strategies and priorities.
• Issue demand letters for overdue accounts and manage the distribution of account statements.
• Manage account automations related to statement distribution to ensure timely communication with customers.

Qualifications

• Experienced in billing and collections, with a strong understanding of accounts receivable processes, minimum 2-5 years.
• Proficiency in Salesforce and NetSuite, or similar systems, with the ability to manage billing and collections activities within these platforms.
• Strong analytical skills to forecast cash flow and identify trends in collections data.
• Excellent communication and interpersonal skills to work effectively with customers and internal teams.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Benefits

• Medical, dental, vision, life and LTD insurance.
• Health Savings Account (HSA).
• 401(k) retirement plan.

Company Description

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

• We are a global industrial technology innovator with a startup spirit.
• Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies.
• We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale.
• We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth.
• We use the proven Fortive Business System (FBS) to accelerate our positive impact.