[Hiring] Accounts Receivable Specialist @Direct Meds LLC

Role Description

The Accounts Receivable Specialist owns the full receivables cycle for Direct Meds' business-to-business client billing:

• Issuing invoices
• Serving as the primary billing contact for our external clients
• Following up on open balances
• Applying cash

Most of your work will initially sit within one of our fastest-growing business units, with a second unit's client billing added as it grows. You will report to a Director of Accounting within our operational accounting team. This is a hands-on role with real ownership: you will be the person our clients know, and the person finance leadership relies on to keep receivables current and cash coming in on time.

Key Responsibilities

• Prepare and issue accurate, timely invoices to external business clients in accordance with contract terms
• Serve as the primary day-to-day billing contact for clients: answer questions, research and resolve billing discrepancies, and handle disputes professionally and promptly
• Monitor accounts receivable aging and run a consistent collections cadence by email and phone, escalating past-due accounts to finance leadership per policy
• Apply customer payments (ACH, wire, check, and card) accurately and reconcile receipts to the bank and the general ledger
• Maintain customer master data, including billing contacts, payment terms, and onboarding documentation for new clients
• Prepare weekly A/R aging and collections status reporting for finance leadership, including days-sales-outstanding and past-due trends
• Support month-end close with A/R reconciliations and supporting schedules, including inputs for the allowance for doubtful accounts
• Provide additional month-end close support by retrieving monthly statements and reports (bank, loan, and platform) and keeping them organized in our shared document repository
• Provide audit support for receivables: requested schedules, confirmations, and workpapers
• Document and improve billing and collections processes as volume grows, and support the transition of A/R workflows into a new ERP

First-Year Goals

• Complete the transition of A/R duties from the general accounting team within your first 90 days
• Billing running on a documented, repeatable monthly calendar, with invoices issued on time
• Aging kept current, with past-due balances actively worked and clearly visible to finance leadership
• Clean monthly A/R reconciliations with no significant audit adjustments

Qualifications

• At least 2 years of accounts receivable, billing, or collections experience; business-to-business billing strongly preferred
• Comfortable and professional in direct client contact, in writing and by phone
• Strong attention to detail and accuracy; organized and able to manage a recurring billing calendar independently
• Proficiency in Excel (lookups, pivot tables); experience with QuickBooks Online or a major ERP is a plus
• Associate's or Bachelor's degree in accounting, finance, or business, or equivalent practical experience, is a plus
• Ability to operate effectively in a fast-paced, entrepreneurial environment
• Authorization to work in the United States without sponsorship is required

Benefits

• 48,000–58,000 base salary, set within the range based on experience and qualifications
• Profit share opportunity beginning after your first year of employment; awards vary with individual performance and the group's profitability
• Fully remote (US) with flexible working hours; no travel required
• Medical coverage and paid time off (accrued in your first year, flexible thereafter); 401(k) rollout planned