[Hiring] Accounts Receivable Specialist @Cascadia Services, LLC

Role Description

The AR Specialist will work directly with facility Business Office Managers and CEOs as a subject matter expert and business partner supporting accounts receivable, billing, collections, and revenue cycle operations across multiple communities. This position analyzes financial performance, identifies revenue cycle risks, develops corrective action plans, conducts operational audits, and provides training and consultation to community leadership and Business Office teams. The AR Specialist exercises independent judgment in evaluating financial processes, recommending solutions, and implementing best practices to improve accounts receivable performance and compliance.

Duties and Responsibilities

• Responsible for training and supporting the accounts receivable and billing functions for assigned communities.
• Monitor and manage accounts receivable balances for assigned communities.
• Monitor aging reports and communicate collection concerns to community leadership.
• Review resident accounts to ensure accurate billing and timely payment processing.
• Follow up on outstanding balances with residents, responsible parties, insurance providers, and other payers.
• Assist communities with billing processes, admissions documentation, payer setup, and account maintenance.
• Research and resolve billing discrepancies, denied claims, and payment issues.
• Maintain accurate resident account records and supporting documentation.
• Provide guidance and support to Business Office Managers regarding billing and collection procedures.
• Assist with training on established billing, collection, and revenue cycle processes.
• Perform account audits to ensure compliance with company policies and regulatory requirements.
• Assist with payer updates, rate changes, and system maintenance within designated software platforms.
• Prepare and submit required reports related to accounts receivable activities.
• Provide accounts receivable coverage and support during staffing vacancies as needed.
• Partner with operational and financial teams to resolve account issues and improve collection performance.
• Support month-end accounts receivable processes and reporting requirements.
• Maintain confidentiality of resident and financial information.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of accounts receivable, billing, collections, or business office experience.
• Previous healthcare, senior living, long-term care, assisted living, or skilled nursing experience preferred.
• Knowledge of insurance billing, Medicaid, Medicare, private pay, or managed care reimbursement preferred.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Excellent customer service, communication, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to travel to assigned communities as needed.

Benefits

• Relocation assistance to help make your transition seamless.
• Comprehensive health coverage, including medical, dental, and vision insurance.
• Paid time off, holidays, and sick leave.
• Financial protection, including life insurance and short- and long-term disability coverage.
• Retirement savings through a 401(k) plan.
• Mileage reimbursement for eligible work-related travel.
• Career growth & development with opportunities to expand your skills and advance professionally.
• Meaningful, mission-driven work in a supportive environment that prioritizes exceptional patient care, teamwork, and collaboration.