[Hiring] Accounts Receivable Specialist @Fortify Companies

Role Description

As an Accounts Receivable Specialist at Rytech, you will manage a portfolio of franchise accounts, monitor outstanding balances, and work with franchise owners, third-party administrators, and insurance carriers to resolve billing issues and collect outstanding funds. You will make a high volume of outbound calls daily, develop aging reports, and run regular conference calls with franchise owners to keep their receivables moving.

This is a remote position, with the candidate ideally being located in Kennesaw, GA. If you love building relationships, staying organized in a fast-moving environment, and seeing real results from your work, this is a great fit.

Core Responsibilities

• Monitor account details for non-payments and open or aged receivables
• Make a minimum of 50 phone calls a day to check on outstanding payments
• Work with external customers to satisfy billing inquiries
• Develop aging reports for the franchisees you are assigned to oversee
• Hold conference calls with franchise owners to analyze their open receivables and plan how best to obtain outstanding funds
• Adhere to department policies and procedures
• Anticipate customer needs, internal and external, and foster excellent customer service
• Assist other departments as needed during Cat times
• Perform other duties as assigned to support the needs of the team and business

Qualifications

• Experience in accounts receivable activities is desired
• Required proficiency in Microsoft Office products with a focus on Excel, Word, and Outlook
• Experience working in NetSuite is not mandatory, but the ability to adapt to new systems is a must
• The ability to work individually and in a team environment
• Excellent written and verbal communication skills
• Ability to work proactively with department leaders and multiple levels of management
• Ability to work with difficult situations related to collections
• Experience working in the restoration industry is a plus

Candidate Attributes

• Detail-oriented and organized — you spot discrepancies and follow up until they are resolved
• A relationship builder — franchise owners will count on you, and you take that seriously
• Comfortable with high call volume and a structured, process-driven workflow
• Calm under pressure — collections can be tense, and you handle it with professionalism
• Motivated by results — you like seeing aged balances move and accounts get closed

Benefits

• $18-22 an hour based on experience; overtime as needed
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Health savings account (HSA), life insurance, and disability coverage
• Paid time off accrued based on tenure, plus company-recognized paid holidays
• Two weeks of paid on-site training in Kennesaw, GA; fully remote work thereafter
• A culture where honesty is respected, follow-through is expected, accountability, and doing right by our franchise partners
• Career growth opportunities within Rytech and across the broader Fortify Companies platform

Schedule

• 8-hour shift 8AM - 5PM with 1 hour lunch
• Day shift
• Monday to Friday
• Overtime is required

Equal Opportunity Employer

Rytech Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. Employment is contingent upon successful completion of a drug screening and background check.