[Hiring] Accounts Receivable Specialist @Pulley

Role Description

We're hiring an experienced Accounts Receivable Specialist to own the day-to-day of getting invoices paid and payments matched. It's a small number of hours, but a real set of responsibilities: you'll work directly with our Finance & Operations lead and be trusted to keep our receivables clean without someone pointing you to every problem.

This isn't a data-entry role. Our customers are national retailers, developers, and construction teams, which means lump-sum payments, vendor portals, milestone billing, and AP departments with their own processes. We're looking for someone who notices when something doesn't add up, digs in, fixes it, and makes sure it doesn't happen again.

Key Responsibilities

• Cash Application: Apply incoming payments (ACH, check, card) to open invoices in Stripe and QuickBooks Online, including lump-sum payments that cover many invoices.
• Account Reconciliation: Find and resolve double payments, payments made against voided invoices, unapplied credits, and short-pays.
• Collections: Send polite, persistent follow-ups from our AR inbox, escalate past-due accounts, and keep our aging report current.
• Portals & Pay Applications: Handle customer portal and pay-application submissions (e.g., retail vendor portals) and track them through approval.
• Customer Support: Answer customer billing questions and request remittance details when payments arrive without them.
• Process Improvement: Flag billing errors upstream (wrong entity, missing PO numbers, incorrect milestones) so they don't happen again.

Qualifications

• 2+ years in accounts receivable, collections, or bookkeeping, ideally at a B2B services or construction-adjacent company.
• Hands-on experience with Stripe invoicing and QuickBooks Online.
• Strong spreadsheet skills.
• Availability for 5–10 hours/week on a flexible schedule, with some overlap during business hours ET.

Requirements

• You're detail-oriented and self-directed: you spot problems without being told where to look.
• You're comfortable working async and keep a clean, well-documented audit trail.
• You write clearly and warmly, and you know how to get a customer's AP team to actually respond.
• You're persistent without being pushy, and you follow through until an account is fully resolved.

Nice to Have

• Experience with enterprise vendor portals or construction pay applications.
• Familiarity with HubSpot.
• Experience with milestone or progress billing.

Compensation

$30-$50/hour