[Hiring] Accounts Receivable Administrator @Frontline Managed Services

Role Description

Our Administrator provides financial and administrative support to the Collections team, assisting with client onboarding, payment processing, account research, refunds, financial reporting, and vendor documentation. This role helps ensure accurate financial records, timely transaction processing, and efficient day-to-day operations while supporting the needs of our internal teams and clients.

What You'll Do

• Assists with client onboarding by gathering required financial documentation, establishing new client profiles, and following onboarding procedures
• Completes and processes vendor forms, ensuring accuracy and compliance with company policies
• Processes credit card payments, verifies transactions, and ensures payments are accurately posted to accounts
• Generates and reviews reports related to outstanding balances, collections activity, and financial transactions to support management decisions
• Researches payment discrepancies, investigates missing transactions, and coordinates with internal teams or clients to resolve financial issues
• Prepares and submits refund documentation through Chrome River for processing client overpayments
• Provides administrative support to Collections Managers, including professional communication with clients, vendors, and internal teams
• Performs other duties and projects as assigned

Qualifications

• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent analytical, research, and problem-solving skills, particularly when reviewing financial information and resolving discrepancies
• Strong attention to detail and a commitment to maintaining accurate financial records
• Effective verbal and written communication skills, with the ability to interact professionally with clients, colleagues, and business partners
• Ability to exercise sound judgment when addressing client concerns and handling sensitive financial information
• Ability to thrive in a fast-paced, client-focused, and deadline-driven environment
• Intermediate proficiency in Microsoft Word and Excel
• Ability to learn and adapt to additional software systems through company-provided training

Requirements

• High school diploma or equivalent required
• Associate's degree preferred
• Five years of experience preferred
• Previous experience in collections, accounts receivable, or financial administration within a professional services environment preferred
• Legal industry experience is a plus
• Experience with Aderant, Chrome River, Workday, PayPal, Microsoft 365, and ARCS is preferred

Benefits

Compensation: Starting pay ranges from $45,000 - $55,000 annually.

Company Description

Frontline Managed Services® is a leading global service outsourcing provider within the legal industry, serving more than 600 law firms.