Role Description
As part of Softchoice’s Finance team, you will help strengthen our Accounts Payable operations by owning key vendor accounts, resolving issues at the source, and ensuring payments are accurate, timely, and well controlled. You will work closely with cross-functional partners to improve handoffs, support month-end priorities, and bring forward practical ideas that make our processes more efficient, scalable, and resilient. With your curiosity, attention to detail, and continuous improvement mindset, you will help the AP team operate as a trusted, high-performance finance function supporting our business, vendors, and stakeholders across North America.
What you’ll do:
-
Own assigned vendor accounts end-to-end, including reconciliations, aged item clean-up, GRIR and ATB aging, and timely issue resolution.
-
Troubleshoot EDI rejections, invoice holds, system data-flow issues, and incomplete or inaccurate data.
-
Identify root causes and follow appropriate escalation paths to resolve issues at source.
-
Review, verify, and process invoices in SAP with a high level of accuracy, ensuring compliance with tax requirements, approvals, company policies, and internal controls.
-
Enter consolidated Public Cloud vendor invoices, perform three-way reconciliations, and support invoice price variance balance sheet clearing in alignment with month-end cut-offs.
-
Support month-end close, revenue recognition activities, management reporting, reconciliations, and external audit requests with accurate, complete, and timely information.
-
Respond to vendor payment inquiries and manage payment term considerations in a way that supports strong vendor relationships, cash flow discipline, and operational excellence.
-
Partner proactively with Finance, Billings, Customer Operations, Sales, Procurement, and other business teams across North America to resolve issues, improve handoffs, and align AP operations with broader business objectives.
-
Support fraud prevention controls and approval compliance by identifying risks early and escalating concerns appropriately.
-
Contribute to continuous improvement, automation, AI, and reporting initiatives that streamline workflows, reduce cycle times, strengthen controls, and improve the AP team member and stakeholder experience.
-
Maintain SAP AP documentation and procedures to support consistent, compliant, and scalable practices across the team.
-
Participate in ad hoc projects and team initiatives with a continuous learning mindset, bringing forward practical ideas that help the team operate as a high-performance finance function.
Qualifications
-
3+ years of progressive accounts payable or finance operations experience, with a strong understanding of AP processes, accrual accounting, and GAAP/IFRS principles.
-
Post-secondary education in Accounting, Finance, Business, or a related field.
-
Proficiency in SAP and Excel.
-
Experience with AI-based invoice processing or RPA is an asset.
-
Working knowledge of procurement, approval hierarchies, fraud prevention controls, and policy compliance.
-
Strong analytical and problem-solving skills, with the ability to move beyond identifying what happened to recommending practical corrective actions.
-
High attention to detail, sound judgment, and a commitment to data integrity, accuracy, and control discipline.
-
Excellent written and verbal communication skills, with the ability to build proactive, respectful working relationships across cross-functional teams.
-
A self-starter mindset with strong ownership, accountability, curiosity, and the ability to manage multiple priorities independently while contributing to team success.
-
A continuous improvement mindset, with the confidence to challenge the status quo, seek efficiencies, and support automation or process enhancement initiatives.
Benefits
-
Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for more than 21 consecutive years.
-
Softchoice has been certified as a Great Place to Work in the United States for several years.
-
Meaningful work that drives professional development.
-
Ability to enter and grow within the technology industry.
-
Being part of a winning, high-performance team.
-
Every employee has 2 paid volunteer days per year to give back to a cause of their choice.
-
You have the opportunity to take an ownership position here at Softchoice.
Inclusion & Equal opportunity employment
Softchoice is an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require an accommodation? We are ready to help:
Softchoice is proud to provide interview & employment accommodation during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out directly to [email protected]. We are committed to work with you to best meet your needs.
Our commitment to your experience:
Softchoice is committed to the safety of our candidates and our employees. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same! For those joining Orange Nation, we will be onboarding all new employees remotely. Rest assured, though, that offering a human and inspiring onboarding experience is our top priority.
Prior to commencing employment:
Completion of a satisfactory criminal record check.