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Finance / Legal
Order to Cash Manager
@DTN, LLC
[Hiring] Order to Cash Manager @DTN, LLC
Mar 21, 2025 - DTN, LLC is hiring a remote Order to Cash Manager. 💸 Salary: $58,500 - $78,000. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a dedicated and detail-oriented Order to Cash Manager to lead and oversee both the cash application and collections functions. In this people leader role, you will manage a team responsible for maintaining accurate client cash records, ensuring seamless cash application processes, and managing collections efforts. This position will report directly to the AR Sr. Manager and will play a key role in supporting the global cash application process and improving overall financial operations.
- Lead and manage a team of cash application and collections professionals to ensure efficient processing of client payments and collections.
- Oversee cash application, including matching client records to bank deposits across multiple currencies and entities.
- Manage daily reconciliation of receipts with bank statements and general ledger, resolving discrepancies promptly.
- Supervise cash management across multiple bank accounts, including Workday and intercompany settlements.
- Collaborate with the collections team to ensure timely payments and resolve customer inquiries.
- Review client aging reports, tax documents, and unidentified transactions to ensure accurate tracking of collections, adjustments, and refunds.
- Support month-end and year-end close processes, audits, and ad hoc tasks.
- Drive process improvements to enhance accuracy and efficiency in cash application and collections.
- Provide leadership, mentorship, and training to develop a high-performance team.
- Ensure accurate and timely reporting of cash-related activities to senior management.
- Develop and implement strategies to improve collections efficiency and effectiveness.
- Monitor key collection metrics (e.g., DSO, collection efficiency) and provide insights to optimize performance.
- Oversee client relationships, ensuring professionalism in dispute resolution and payment negotiations.
- Collaborate with Sales and Customer Service to address billing discrepancies and payment delays.
- Manage high-risk accounts and implement follow-up actions to mitigate overdue balances.
- Support the team in handling complex collections situations with effective resolution strategies.
- Enhance communication, documentation, and client follow-up to improve collections performance.
Qualifications
- 5+ years of experience in cash application, accounts receivable, or collections, preferably in a SaaS company.
- Proven leadership experience managing teams, with the ability to drive results and develop team capabilities.
- Strong experience in cash management across multiple products and entities, including working with multi-currency and intercompany settlements.
- Proficiency in MS Office (Excel) and ERP systems, with Workday experience preferred.
- Detail-oriented with a focus on accuracy, quality, and timeliness.
- Strong communication and interpersonal skills to effectively collaborate with internal teams and address customer issues.
- Problem-solving attitude with the ability to work independently and in a team environment.
- Ability to manage high volumes of transactions and remittances in a fast-paced environment.
- Experience in improving and optimizing bank reconciliation, client statements, and collections processes.
- Comfortable working with tax documentation and client aging reports.
Benefits
- Competitive Salary
- Unlimited PTO
- Collaborative and dynamic work environment.
- Flexible working hours
- Remote work model
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Finance / Legal
Finance / Legal
|
Salary
💸
$58,500 - $78,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 21, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
