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Sales / Business
Account Manager, Client Success
@GoodRx, Inc.
[Hiring] Account Manager, Client Success @GoodRx, Inc.
Mar 29, 2025 - GoodRx, Inc. is hiring a remote Account Manager, Client Success. 💸 Salary: $81,000 - $173,000. 📍Location: USA.
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Role Description
GoodRx is looking for a highly motivated and experienced Account Manager to join the Manufacturer Solutions team and report to the Manager of Client Success. The Account Manager role will be responsible for full ownership of both new and existing accounts, and the day-to-day client relationship with Pharmaceutical manufacturer customers, by providing excellent customer service and managing all aspects of the client relationship.
- Analyze and deliver monthly program metrics to reinforce program ROI and to provide insights to help clients achieve business goals
- Partner with Sales to support new business development and organic growth of accounts, as well as partnership on optimizing existing accounts
- Partner with Program Implementation to ensure smooth and effective implementation of new programs, and ensuring stakeholders deliver what is needed on time and within client expectations
- Collaborate with internal subject matter experts such as Business Intelligence, Advertising Operations, Product Management, and Marketing to deliver tailored solutions to customers
- Work with clients and agency partners to manage the Regulatory review submission process
- Create visual examples of programs using our enterprise CMS tool
- Stay up-to-date with industry trends, digital marketing best practices, and regulatory requirements in the Pharma space
- Retain and renew annual contracts, upselling and optimizing where applicable
Qualifications
- 5+ years of professional experience in client management, within pharma, healthcare technology, or an advertising agency, and a college degree
- Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail
- Ability to apply analytics and data to a value proposition
- Willingness to think critically and solve problems in new or creative ways
- Experience using CRM software like Salesforce, and project management platforms like JIRA
Requirements
- All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.
Benefits
- Medical, dental, and vision insurance
- 401(k) with a company match
- Employee Stock Purchase Plan (ESPP)
- Unlimited vacation
- 13 paid holidays
- 72 hours of sick leave
- Mental wellness and financial wellness programs
- Fertility benefits
- Generous parental leave
- Pet insurance
- Supplemental life insurance for you and your dependents
- Company-paid short-term and long-term disability
- Annual cash bonuses and annual equity grants for most positions
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$81,000 - $173,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
