[Hiring] Collections / Cash Apps Specialist @Jobs for Humanity
Mar 29, 2025 - Jobs for Humanity is hiring a remote Collections / Cash Apps Specialist. 💸 Salary: competitive. 📍Location: Philippines.
Role Description
Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.
- Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
- Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
- Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
- Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
- Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
- Ensure all document processes are followed and DOA’s approvals adhered to at all times.
- Enable the business to meet its cash collection targets and needs.
Work Hours & Shift Assignments: UK Time Zone
Qualifications
- 3+ years proven track record of successful cash collecting in a busy global AR team
- Tenacious and professionally assertive
- Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
- Ability to communicate effectively with both technical and non-technical colleagues
- Strong written and oral communication skills along with strong interpersonal skills and relationship building
- Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
- Self-starter and proactive thinker
Requirements
- Credit Risk experience
- Experience working with a legal ledger
Benefits
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays*
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*
* varies by country
Company Description
Jobs for Humanity is collaborating with TurnItIn to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
