[Hiring] Senior Implementation Engineer @Stryker

Role Description

The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.

• Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.
• Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff.
• Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system.
• Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements.
• Coordinate activities effectively with internal cross-functional teams.
• Effectively communicate project status to stakeholders in a timely, consistent, and clear manner.
• Observe security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality.

Qualifications

• Bachelors in Computer Science or related technical field.
• Minimum 2 years of relevant experience in a customer-facing technical services or support.

Requirements

• Demonstrated ability with HL7 integrations or healthcare IT interoperability.
• Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers.
• Experience with monitoring tools such as Nagios, Zabbix, and configuration management tools like Ansible or similar is a plus.
• Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP).
• Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems.
• Prior experience integrating nurse call and/or patient monitoring systems.
• Ability to deploy technology in the healthcare market is highly desired.

Benefits

• Canada Pay Ranges: $72,400 - $96,600 CAD Annual.
• Canada, Burnaby: $78,600 - $104,800 CAD Annual.
• Travel Percentage: 40%.