[Hiring] Senior Engineering Manager, GTM Systems @Atlassian

Role Description

Atlassian is looking for an experienced Senior Engineering Manager, GTM Systems to lead our global Sales Technology (SalesTech) engineering team. In this role, you will lead a high-performing, globally distributed team of software engineers and technical partners responsible for architecting, building, and scaling Atlassian’s Go-To-Market engine.

You will oversee our core Salesforce ecosystem (Sales Cloud, Experience Cloud) and other 3rd party tools (Gong, Outreach, Linkedin Navigator, Clay etc.) and the surrounding full-stack microservices and event-driven data integrations connecting Commerce, Marketing, and Billing platforms. This role requires a unique blend of deep Salesforce architectural expertise, modern full-stack software engineering practices, and proven people leadership to deliver resilient, revenue-critical systems at enterprise scale.

Responsibilities

• People & Team Leadership
  • Lead, mentor, and grow a globally distributed team of full-stack software engineers, Salesforce developers, and integration specialists.
  • Foster a culture of technical excellence, continuous learning, accountability, and operational hygiene.
  • Manage sprint planning, capacity forecasting, and resource allocations across strategic foundation programs, new product introductions (NPIs), and operational support (BAU / Disturbed rotation).
• Technical Architecture & Engineering Ownership
  • Set the architectural vision and engineering standards across the Salesforce platform, custom full-stack applications, and backend microservices.
  • Drive the stabilization and re-architecture of mission-critical data flows—specifically, Commerce Control Plane to Salesforce—ensuring high reliability and zero data loss/duplication.
  • Champion modern full-stack development practices, automated testing frameworks, and robust CI/CD deployment pipelines (SFDX, Bitbucket Pipelines, AWS).
  • Lead design reviews, API contract definitions, and architecture governance across 20+ interconnected enterprise systems.
• GTM & Business Partnership
  • Partner closely with Product Managers, Solution Architects, Technical Program Managers (TPMs), and Sales Operations leaders to translate complex revenue strategies into scalable technical solutions.
  • Drive foundational initiatives supporting new pricing and business models (Usage-Based Pricing, Ramp Deals, Enterprise Licensing/ELAs, Quoting platforms, Partner Central).
  • Maintain proactive observability and alert monitoring to mitigate ACV revenue leakage, entitlement sync issues, and operational bottlenecks.

Qualifications

• 12+ years of software engineering experience in enterprise B2B SaaS environments, with at least 4+ years of direct people management experience leading engineering teams of 15+ members.
• Proven track record of delivering enterprise-scale Quote-to-Cash, Lead-to-Opportunity, Deal Modeling/CPQ, Entitlements, and Renewals workflows.
• Deep architectural and hands-on knowledge of the Salesforce platform (Sales Cloud, Experience Cloud / Partner Communities).
• Mastery of Apex, Lightning Web Components (LWC), Platform Events, Flow automation, SOQL/SOSL, and governor limit optimization.
• Solid understanding of Salesforce security models, OWDs, permission set architectures, and multi-org/environment release management.
• Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) are strongly preferred.
• Strong technical background in modern backend and full-stack development using languages and frameworks such as Java (Spring Boot), Node.js, React/TypeScript, or Python.
• Extensive experience designing and building RESTful APIs, GraphQL endpoints, and event-driven architectures (Kafka, SQS/SNS, message queues, webhooks).
• Strong relational database design, data modeling, and query optimization skills (PostgreSQL, MySQL, SQL Server).
• Experience with cloud infrastructure and serverless services on AWS (Lambda, ECS, S3, API Gateway).
• Hands-on knowledge of enterprise integration platforms and middleware (Workato, or custom microservice pipelines).
• Ability to balance tactical operational fixes (HOT/incident mitigation) with long-term, scalable system simplifications.
• Clear, executive-level communication skills to present technical trade-offs to business stakeholders and bridge gaps across global teams.

Requirements

• Experience with subscription management and billing platforms (e.g., Zuora, Oracle Fusion).
• Experience integrating with marketing automation tools (Marketo, Contentful, Outreach/Gainsight).
• Experience leveraging AI-assisted development tools and conversational/agentic automation platforms.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.