[Hiring] Senior Manager, Mac Engineering @RTX

Role Description

The Senior Manager of Unified Endpoint Management is responsible for implementing and integrating the processes and technology required to manage RTX’s Windows and Mac endpoints. This role oversees the SCCM, Tanium, and JAMF environments and leads the transformation to a unified endpoint management tool (Intune). You will manage a team of 8-10 professionals and collaborate across the organization to ensure compliance, resilience, and the successful delivery of key initiatives.

• Lead the implementation and integration of endpoint management solutions, including SCCM, Tanium, JAMF, and Microsoft Intune.
• Oversee the migration of Windows and Mac computers to Intune management, ensuring a smooth transition.
• Manage RTX’s Mac standard operating environment, ensuring deployed Mac computers are secure, compliant, and meet usability standards.
• Collaborate with suppliers to ensure endpoint management solutions remain current and compliant with RTX mandates.
• Drive the strategy and vision for endpoint management solutions, focusing on emerging trends and future needs.
• Manage a team of 8-10 professionals responsible for endpoint management systems and standard operating environment documentation.
• Develop and maintain technical documentation, diagrams, and processes to ensure compliance and operational efficiency.
• Partner and network across Enterprise Services and business units to ensure alignment and successful implementation of initiatives.

Qualifications

• Typically requires a University Degree or equivalent experience and a minimum of 10 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 7 years of experience.
• Experience leading and managing technical teams.
• Experience with endpoint management platforms such as SCCM, Tanium, JAMF, and Intune.
• Experience leading and driving initiatives from planning to implementation.
• Supplier management experience, including vendor coordination and issue resolution.

Requirements

• Process expertise in endpoint management.
• Certifications in SCCM, Tanium, JAMF, Intune, or other relevant technologies.
• Experience with problem management and troubleshooting in endpoint environments.

Benefits

• Robust total rewards package with compensation.
• Healthcare, wellness, retirement and work/life benefits.
• Career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.