[Hiring] Field Service Technologist @Ingersoll Rand

Role Description

Join a team where field expertise fuels productivity, efficiency, and sustainability across industries. You’ll be the on-site authority customers rely on—bringing compressors and fluid-handling systems online, restoring uptime fast, and uncovering improvements that create long-term value.

• Execute start-ups, repairs, and field retrofits to maintain equipment performance and integrity.
• Drive a proactive safety culture by reporting incidents and near misses promptly with an ambition of zero lost-time incidents.
• Partner with sales on technical walk-downs and customer calls; shape solutions that showcase Ingersoll Rand’s strengths.
• Deliver timely, accurate documentation—service and call reports, time sheets, and expenses—for seamless customer follow-up and billing.
• Streamline processes by suggesting improvements that speed response and boost data accuracy.
• Follow departmental standards to ensure best-in-class, consistent service.
• Apply laser alignment and vibration analysis to troubleshoot, balance, and test rotating equipment.
• Capture aftermarket opportunities and feed the CRM to expand visibility of our installed base globally.

Qualifications

• 3+ years of relevant technical experience (millwright, maintenance, engineering, field service, or equivalent).
• High school diploma or equivalent.
• The job includes an assigned vehicle, so the candidate must have a valid license and be able to pass a Motor Vehicle background check.

Requirements

• Relationship builder with clear written and spoken communication.
• Collaborative teammate who can also operate independently with strong organization.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Excellent time management, prioritization, analytical skills, and sound escalation judgment.
• Integrity-driven, comfortable working in virtual environments.

Preferred

• Technical coursework or progress toward a related degree.
• Track record of increasing responsibility and leadership.
• Experience specifying replacement parts for engineered products.
• Background in industrial or technical sales.
• Proficiency addressing vibration, system, and aerodynamic issues.

Travel and Rewards

• Travel up to 80%, including possible international assignments, supporting customers’ 24/7 needs.
• Annual incentive plans provide additional earning potential.

Pay and Benefits

• Compensation range: $65,000–$85,000, based on experience, training, certifications/licensure, skills, and location.
• Benefits include comprehensive medical and prescription coverage, dental and vision, wellness programs, life insurance, a competitive 401(k), paid time off, and an employee stock grant—reflecting our culture of personal ownership.

Technical Focus Areas

• Heavy Equipment Repair
• Service
• Industrial Electrical Experience
• Industrial Electrical Systems
• Equipment Diagnostics & Troubleshooting
• Equipment Installation & Wiring
• Equipment Repair & Maintenance

Equal Opportunity Statement

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.