[Hiring] Field Engineer @Motorola Solutions

Role Description

The Field Engineer manages deployment of Silent Sentinel video surveillance hardware and software to ensure reliable system performance at customer locations.

• Assist partners and customers with staging, installation, and field deployment of Silent Sentinel video surveillance solutions and hardware.
• Develop, design, document, and articulate video surveillance solutions and architecture consistent with project, customer, and regulatory requirements.
• Evaluate system specifications, network capacity, and project scope of work to ensure integrity of system design.
• Handle software configuration, testing, and initial configuration optimization to ensure system compatibility across diverse customer environments.
• Conduct product testing, demonstrations, and technical discussions to articulate differentiated value propositions to stakeholders.
• Provide onsite technical support and assistance to integrators and key project stakeholders.
• Collaborate with the customer support team to provide technical reports, insights, and assistance as needed to resolve customer inquiries and issues.

Qualifications

• Excellent communication skills, verbal and written as required for this position.
• Must have 3+ years of experience working in a Field Service environment.
• Must have proven experience executing field deployments, including the physical installation, staging, and initial configuration of mission-critical systems.
• Ability to travel to customer locations, subcontractor offices, and project sites for walks, surveying, design, integration, and troubleshooting as required.
• Must be able to travel between 50% to 75% as required for this position.
• This position requires compliance with all Motorola policies, standards, and code of conduct, as well as passing necessary background checks required for customer site access.
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Requirements

• High School diploma, Bachelor’s Degree OR 3+ years of experience in one of the following: Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems.
• Must be able to obtain a background clearance as required by our government customers.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!