[Hiring] Engineering Manager, Navigation Incidents @Mapbox

Role Description

As an Engineering Manager supporting our Incidents organization, you will lead innovative and high-performing multi-disciplinary teams who are building the Incidents product using a blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates.

• Drive your team’s day-to-day work, fostering the growth and development of the people on the team, and aligning the team’s work with the company's priorities.
• Deliver complex, high-impact projects while providing technical expertise and mentorship to your team.
• Operate your team’s day-to-day and be hands-on in project management and sprint planning.
• Manage operational best practices for on-call and related responsibilities.
• Empathize with internal and external customers delivering features that address their needs.
• Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities.
• Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making.
• Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work.
• Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations.
• Determine best engineering practices and promote them within the team and across Mapbox.
• Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team.

Qualifications

• Bachelor’s degree in Computer Science, or equivalent practical hands-on engineering experience.
• 5+ years of people management experience.
• Deep knowledge and experience of building scalable web services and data pipelines in AWS.
• Strong written and verbal communication skills.
• Experience leading cross-functional teams of 5+ people.

Requirements

• Understanding the importance of hiring the best diverse talent and creating a culture where team members can learn & grow.
• Driving a culture of quality and continuous improvement within your team.
• Owning the vision, leading the strategy, and guiding the team to execute towards building the future of your product.
• Deep care for customers and their problems, working tirelessly to innovate on their behalf.

Benefits

• Supportive health care and parental leave.
• Flexibility for personal matters.
• Environment of teaching and learning to equip employees with the tools needed to be successful.
• Commitment to growing a diverse team and encouraging applications from individuals of all backgrounds.

Company Description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance.

• We build the mission-critical engine that powers real-time navigation for global customers like BMW, Porsche, DoorDash, and Instacart.
• We process petabytes of geospatial data through a sophisticated blend of high-scale backend services, data pipelines, and AI Agentic workflows.
• Engineers on this team develop and deliver every stage of the incident lifecycle.