[Hiring] Engineering Manager @Omnidian

Role Description

As the Engineering Manager for Field Service at Omnidian, you will build and lead a high-performing engineering team responsible for designing, developing, and operating the Field Service platform that powers our technician experience and field operations. This is a unique opportunity to help establish and grow our CRM engineering presence in India while partnering closely with engineering, product, and business leaders in the US.

You'll play a key role in building the team, developing engineering talent, and gradually transitioning ownership of critical platform capabilities to create a scalable, globally distributed engineering organization.

As a hands-on engineering leader, you'll combine technical leadership with people leadership - driving delivery excellence, strengthening engineering practices, and fostering a collaborative, customer-focused culture.

You'll also help the team adopt modern engineering capabilities, including AI-driven software development, where they improve productivity, quality, and customer outcomes.

What You'll Do

• Build and Lead a High-Performing Engineering Team
  • Build, hire, and grow a high-performing engineering team in India.
  • Coach, mentor, and develop engineers through regular feedback, career development, and technical guidance.
  • Foster a culture of accountability, ownership, collaboration, continuous learning, and engineering excellence.
  • Help establish engineering processes, team norms, and best practices as the organization scales.
  • Partner closely with US engineering leaders to build a cohesive, high-performing global team.
• Engineering & Technical Leadership
  • Provide technical leadership for Field Service architecture, platform strategy, and engineering standards.
  • Guide solution design across Apex, Lightning Web Components (LWC), Flow, APIs, Platform Events, integrations, and related Salesforce technologies.
  • Participate in architecture reviews and technical design discussions to ensure scalable, maintainable solutions.
  • Promote engineering best practices in code quality, testing, CI/CD, security, observability, and operational excellence.
  • Drive platform improvements that enhance scalability, reliability, developer productivity, and long-term maintainability.
• Delivery & Execution
  • Partner with Product Management and cross-functional stakeholders to deliver business priorities and roadmap commitments.
  • Lead Agile planning, sprint execution, release management, and predictable software delivery.
  • Balance feature delivery with technical debt reduction, platform modernization, and operational improvements.
  • Remove delivery blockers, manage risks, and continuously improve engineering execution.
• Cross-Functional Collaboration
  • Partner with Product, Architecture, Operations, and Engineering teams to deliver solutions that improve technician and customer experiences.
  • Collaborate closely with US-based teams to transition platform ownership, share knowledge, and establish effective global delivery practices.
  • Communicate technical strategy, delivery progress, and engineering priorities to stakeholders and leadership.
• Modern Engineering Practices
  • Encourage adoption of modern engineering tools and practices that improve software quality and team productivity.
  • Help the team leverage AI capabilities and AI-driven development tools where they create measurable business value.
  • Promote responsible experimentation with emerging technologies while maintaining security, quality, and engineering standards.

Qualifications

• 8+ years of software engineering experience with at least 2 to 4 years leading engineering teams.
• Hands-on experience implementing or developing solutions on Salesforce Field Service.
• Strong experience delivering enterprise applications on the Salesforce Platform, including Service Cloud.
• Strong technical knowledge of Apex, Lightning Web Components (LWC), Flow, Salesforce APIs, integration patterns, and platform architecture.
• Demonstrated success hiring, mentoring, and developing high-performing engineering teams.
• Experience leading Agile software development teams through the full software development lifecycle.
• Experience establishing engineering best practices including CI/CD, automated testing, code quality, and operational excellence.
• Strong communication and stakeholder management skills with experience working across distributed global teams.

Requirements

• Experience building or scaling engineering teams in a growing organization.
• Experience leading distributed teams across multiple geographies.
• Experience with Salesforce AI capabilities such as Agentforce, Einstein, Prompt Builder, or Model Builder.
• Experience integrating AI capabilities into enterprise applications or engineering workflows.
• Salesforce Application Architect, System Architect, Platform Developer II, or Field Service Consultant certifications.
• Experience integrating Salesforce with ERP, GIS, customer communications, telephony, or other enterprise platforms.
• Experience in renewable energy, utilities, asset management, or field service industries.

Benefits

• Outstanding benefits including family medical, dental, and vision.
• Competitive total compensation package that includes monthly health insurance premiums, bonuses, and long-term stock options for every employee.
• Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms, and #sustainablefuture.
• Affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente, and more.
• Opportunities for growth and mentorship within the company.