[Hiring] Engineering Manager @NetX

Role Description

NetX is seeking an Engineering Manager to lead the day-to-day effectiveness of its engineering organization. This role combines strong people leadership, sound technical judgment, and disciplined operating practices across Java, Platform, SysOps, UI, QA, and Product. The Engineering Manager will create clarity, accountability, and healthy collaboration while enabling the Founder & CTO to focus on product strategy, architecture, innovation, and strategic partnerships.

This is a management-first role. The successful candidate must be technically credible and capable of reviewing work or contributing when needed, but sustained individual-contributor output is not the primary measure of success.

Qualifications

• Substantial software-engineering experience, including technical leadership in a commercial SaaS or enterprise-software environment.
• Demonstrated success managing engineers directly, including goal setting, coaching, performance reviews, difficult feedback, and performance improvement.
• Strong working knowledge of modern software-delivery practices, code review, testing, release management, and operational reliability.
• Technical credibility in software and/or SaaS applications and the ability to engage meaningfully with UI, QA, cloud, and product stakeholders.
• Experience leading distributed or remote teams and creating accountability without relying on constant supervision.
• A record of resolving conflict, making timely decisions, and communicating clearly with both technical and nontechnical audiences.

Requirements

• Own people management for the engineering organization, including regular one-on-ones, coaching, performance reviews, development planning, recognition, and corrective action.
• Translate company and product priorities into clear team expectations, operating rhythms, and accountable execution.
• Raise engineering quality by identifying gaps early—before defects, unclear requirements, or incomplete work move downstream to Product, QA, or SysOps.
• Build a constructive, high-accountability culture in which senior employees communicate directly, resolve conflict professionally, and follow through on commitments.
• Reduce routine operational escalation to the Founder & CTO while preserving appropriate visibility into material technical, staffing, and business decisions.
• Directly manage engineering team members and team leads across Java, Platform, SysOps, UI, QA, and Product, with the final reporting structure determined as the organization evolves.
• Set role expectations and measurable goals; conduct timely performance reviews and maintain clear documentation of feedback, support, and outcomes.
• Coach employees and leads through performance, communication, and collaboration challenges; address concerns early and consistently.
• Own hiring, onboarding, development, succession planning, and—when necessary—disciplinary and separation processes in partnership with People Operations.
• Create an environment where feedback is direct, respectful, evidence-based, and oriented toward improvement.
• Partner with Product and technical leads to ensure project scopes, requirements, ownership, and acceptance criteria are understood before implementation begins.
• Establish practical quality gates for specifications, technical design, documentation, code review, testing, and release readiness.
• Review technical work at the appropriate level to identify obvious quality, process, or architectural concerns before they become downstream defects.
• Balance delivery speed, quality, technical debt, and operational risk; make decisions directly when they fall within the role’s authority.
• Use delivery and quality indicators to identify recurring bottlenecks, clarify root causes, and drive durable improvements.
• Run an effective operating cadence for engineering, including team-lead coordination, planning, status visibility, risk escalation, and follow-through.
• Clarify decision rights and responsibilities within NetX’s matrixed environment so issues are resolved at the right level.
• Coordinate effectively with Product, Customer Success, Revenue, Security, Finance, and external technology partners.
• Own the development, maintenance, and governance of engineering process and policy documentation (SOPs) across the engineering organization, partnering with team leads and the Founder & CTO to define, refine, and gain buy-in on standards before they are rolled out, and adjusting them when evidence shows they are not working.
• Resolve cross-team conflict promptly and reinforce standards for curiosity, listening, respectful challenge, and shared accountability.
• Maintain enough technical depth to earn trust, evaluate tradeoffs, challenge assumptions, and distinguish genuine complexity from avoidable delay.
• Partner with the Founder & CTO and senior engineers on architecture, scalability, reliability, security, and modernization decisions.
• Contribute hands-on through targeted reviews, technical discovery, incident support, or limited coding when business needs warrant it.
• Support responsible adoption of AI-enabled and specification-driven engineering practices while maintaining human accountability for quality and outcomes.

Benefits

• Competitive base salary plus uncapped commission.
• Performance incentives tied to qualified meetings and pipeline generation.
• Remote-first role with flexibility and autonomy.
• Medical, dental, vision, and 401(k).
• A company that invests in people, celebrates wins, and rewards results.

Culture & Work Environment

NetX is a high-trust, entrepreneurial environment where ownership, creativity, and initiative are valued—and where results are recognized. We believe in:

• Great teammates over egos.
• A culture of appreciation and recognition.
• Innovation over bureaucracy.
• Work that is measurable, meaningful, and visible.
• A company that rewards contribution.