[Hiring] Engineering Manager @Caribou Financial

Role Description

You'll be the sole people manager for an established team of 10 solid engineers (6 onshore, 4 nearshore) building the LOS/CRM platform behind our refinance process. The team is more than a third of Caribou's product engineering, and you'll be one of six leaders reporting to the CTO.

• The team operates in a Ruby on Rails monolith and a Python monorepo for Google ADK Agents.
• The strategic mandate for the role is to build agentic orchestration to guide our origination platform, automating the repetitive, high-volume steps of the refinance process.
• Round-the-clock agentic orchestration extends what our team can already do by handling routine steps at any hour.
• Separate from the product work, we're deploying agentic engineering across all repos using Claude Code.
• Your management and architecture skills sharpen on the way, and scope grows as you prove it out.

What you'll do:

• Build and hold the team: hiring, coaching, performance conversations, and career growth for ten engineers.
• Read designs, weigh trade-offs with senior engineers, and know how the system actually works.
• Keep the codebase healthy across quarters, including making the case to Product when tech debt needs paying down.
• Grow your team's agentic engineering practice, moving each engineer up our capability model through mentoring and pairing.
• Lead production health for your team's services: on-call rotation, alerts and monitoring, incident response, and the follow-through after.
• Guide secure SDLC for your team: vulnerability patching, threat modeling on new agentic surfaces, and origination workflows kept audit-ready under SOC 2 and GLBA.
• Partner with Product, design, security, and data. Product sets the roadmap. You decide how it gets built.
• Collaborate with the other engineering managers to set how we engineer at Caribou.

Qualifications

• Prior experience leading engineers who build and operate production applications and back-end integrations.
• Experience guiding a team's shift to agentic engineering, or adding AI into existing products for material business value.
• Customer-focused leaders with a passion for well-crafted software, committed to growing their own leadership and engineering skills.
• Experience leading a distributed team across time zones, including nearshore or offshore engineers.
• Full-stack understanding of production software systems, from hosts and HTML, to models and MCP, to databases and DNS, to runtimes and REST.
• Collaborative, people-first leaders who lead with context over command and control.
• If you meet most of what's above and not all of it, apply anyway.

Requirements

• Caribou is committed to providing reasonable accommodations throughout the hiring process.
• Locations: Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA with a preference for the Chicago IL, Denver CO, or Phoenix AZ areas.
• Caribou does provide the option to work in-office or hybrid from our Denver, CO or Chandler, AZ offices.
• Eligibility by state is subject to change.

Benefits

• Competitive compensation: $174,000 - $217,000
• Equity options
• 401k savings program
• Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
• Company-paid plans for health, dental, vision, mental health, disability, and basic life insurance
• Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance
• Up to $1,000 per year for eligible professional development expenses

Company Description

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law.