[Hiring] Engineering Manager @Paddle

Role Description

As the Engineering Manager of our Subscriptions team, you'll lead the product at the core of Paddle's recurring revenue engine, giving our customers the tools to manage the full subscription lifecycle; from plan changes, upgrades and downgrades to proration, trials and flexible billing schedules. You will be instrumental in helping scale and shape the direction of a product that powers the recurring billing operations of thousands of companies each month.

• Facilitate the delivery of initiatives to a high standard from initial concept and planning through to rollout, collaborating with engineers and non-technical colleagues.
• Manage and coach the engineers in your team so that they develop both personally and professionally, and are able to perform together with impact.
• Partner with the team’s Product Manager to create a roadmap for success, ensuring the team is working in the right way for maximum (and sustainable) impact.
• Drive improvements to the processes and practices of the team with the autonomy to do what you think is right and change what isn’t working.
• Have oversight of the technical decisions being made in your team, and responsibility for the technical strategy within the product area that the team owns.
• Contribute to the role of metrics within the wider data strategy of Paddle.
• Help to continuously improve the reliability and scalability of Paddle’s high-traffic event-driven system.
• Work with our other leaders across Engineering, contributing to the department's engineering principles and practices to build an industry-leading organisation.

Qualifications

• Experience with Go or similar languages.
• Experience building or scaling subscription or recurring billing systems will be a strong advantage.
• Have a passion for developing people and bring at least 2 years of management experience with several direct reports.
• Have proven experience as a senior software engineer, working on complex, large-scale, cloud-based systems.
• Have a strong and demonstrable understanding of what it means to be a high-performing and sustainable engineering team.
• Have excellent written and verbal communication skills, and are comfortable leading technical discussions with engineers and non-technical colleagues.
• Are excited by, and have specific experience in, building products that handle payments, transfers, and financial reconciliation.
• Is someone that enjoys getting into the details and understanding the mechanics of money movements.
• Are comfortable working closely with financial, risk, and legal stakeholders, ensuring systems are reliable, compliant, and can scale.
• Are proactive and enjoy taking ownership, but self-aware and always open to improving and pushing on how you can get better.
• Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.
• A proven track record of bias for action and strong customer focus.

Benefits

• Unlimited holidays.
• 4 months paid family leave regardless of gender.
• Investment in learning and personal development via constant exposure to new challenges.
• Annual learning fund and regular internal and external training.

Company Description

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.