[Hiring] Engineering Lead @PlanHub

Role Description

Lead the technical direction, design, and continuous improvement of PlanHub's email delivery systems, focusing on decoupling service boundaries, event driven architecture, and operational resilience.

• Architect and implement cloud-native solutions using AWS services, including building and evolving infrastructure as code with Terraform / OpenTofu and containerized workloads deployed via ECS.
• Manage, support, and mentor a team of engineers, promoting sound software architecture, cloud-native practices, observability, and operational excellence.
• Champion reliability, scalability, fault tolerance, and observability across the platform, utilizing tools like Datadog for monitoring, alerting, and incident investigation.
• Establish patterns for safely and effectively using AI coding agents, such as Claude Code, across design, implementation, debugging, and maintenance to improve developer productivity.
• Partner with product and engineering leadership to translate business needs into scalable technical solutions and contribute to roadmap planning.
• Partner with application and infrastructure teams across the engineering organization to elevate technical practices, drive architectural consistency, and improve overall engineering maturity.

Qualifications

• 8+ years of experience in software engineering, backend systems, or platform development.
• 3+ years in a technical leadership role (Staff, Principal, Team Lead, or Architect) with experience managing and mentoring engineering teams.
• Strong experience and deep understanding of software architecture, distributed systems, and integration patterns, with a proven ability to design, deliver, and operate observable, resilient, and scalable production systems.
• Deep expertise in relational databases, specifically MySQL, including schema design, query optimization, and data modeling.
• Experience leading teams working in PHP or similar dynamically-typed backend languages.
• Extensive experience with AWS services for compute, storage, messaging, monitoring, and operational reliability.
• Experience building and operating containerized applications using orchestration like ECS, and provisioning infrastructure using Terraform and/or OpenTofu.
• Proven ability to lead technical decision-making while remaining hands-on with implementation.
• Experience using AI coding tools (e.g. Claude Code, Cursor, GitHub Copilot) to improve software delivery, coupled with strong engineering judgment and quality controls.
• Proficiency with modern development workflows and collaboration tools like GitHub and observability platforms such as Datadog.
• Excellent communication, collaboration, and problem-solving skills in complex production environments.

Requirements

• Experience with high-volume transactional email systems, deliverability concepts, or messaging platforms.
• Experience modernizing legacy systems into more scalable and maintainable services.
• Experience shaping engineering standards or development practices around AI-assisted software delivery.

Benefits

• The opportunity to join PlanHub, named to the 2025 Inc. 5000 list of America’s fastest-growing private companies.
• An awesome culture where you will be empowered, make an impact, and learn a ton.
• Remote friendly.
• Open time-off policy.
• 401(k)/GRSP plan with a company match.

Company Description

This position will be a remote position within the United States or Canada. Applicants must be authorized to work for any employer within the United States or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PlanHub is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

PlanHub complies with all applicable laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, training, and development.