[Hiring] Electrical Reliability Engineer @Highland Electric Fleets

Role Description

As an Electrical Reliability Engineer, you will own the field-side technical integrity of the electrical infrastructure that powers Highland’s vehicle depots—from the utility service, switchgear, and transformers to the conductors, surge protection, and chargers that energize our fleets. This is a field service engineering role. You will spend your time on site and on the phone with technicians:

• Inspecting newly constructed and energized depots.
• Supporting commissioning.
• Verifying that what was built is safe and serviceable.
• Troubleshooting the upstream infrastructure when it does not perform.

Sitting within Operational Engineering, you will be the operational voice that carries field reality back upstream:

• Identifying points of failure across the portfolio.
• Flagging installation and component decisions that create maintenance risk.
• Partnering with Construction Electrical Engineering, Energy, and Procurement to engineer out those decisions from the next site.

You will train and support the field technicians who keep our depots running, and cross-train with Highland’s Charger Reliability Engineering function to build shared technical depth and coverage redundancy across the infrastructure and charging sides of our technology stack.

Key Responsibilities

• Perform field inspections and commissioning support at newly constructed and energized depots.
• Validate and troubleshoot the energy quality at Highland’s vehicle depots.
• Assess as-built construction quality in the field.
• Conduct single-point-of-failure analysis across the depot portfolio.
• Work with Highland’s Construction Electrical Engineering and Procurement teams to build field feedback and reliability best practices into future sites.
• Provide remote and on-site technical support to field technicians and reliability managers.
• Develop and deliver training for Highland’s field technicians on upstream electrical infrastructure.
• Support the operational readiness and ongoing performance of interconnections between chargers, vehicles, and upstream assets.
• Partner with Highland’s Energy team to characterize the real-world efficiency of power-conversion equipment.
• Review sold projects for operational readiness before deployment begins.
• Cross-train with Highland’s Charger Reliability Engineering function.
• Develop and maintain operational infrastructure standards, inspection and commissioning checklists, and documentation.

Qualifications

• 5+ years in electrical, power, or infrastructure engineering with substantial field time—EV charging, utilities, energy, or fleet depot environments preferred.
• Demonstrated experience training, mentoring, or directly supporting field technicians.
• Working knowledge of OSHA electrical safety requirements, NFPA 70E, and arc flash principles.
• Strong working knowledge of medium- and low-voltage distribution and EV charging systems.
• Exposure to metering, surge protection, temporary generation, and DERs; proven ability to diagnose systemic failures.
• EE degree preferred, PE not required.

Requirements

• $125,000 - $140,000 a year.

Benefits

• Competitive base salary and performance-based bonus program.
• A supportive, highly collaborative, team-oriented environment.
• Ability to work with bright, innovative, and forward-thinking colleagues.
• Health, Vision, and Dental coverage for employees & their dependents.
• Generous Paid Time Off.
• 401(k) program and company match.