[Hiring] Director of Engineering @Smartsheet

Role Description

As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem, defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform.

• Ensure architectural decisions are coherent and avoid fragmentation.
• Challenge technical choices.
• Accountable for the availability and performance of foundational services that other teams depend on.
• Drive a high bar for on-call health, incident response, and SLA/SLO definition across all services.
• Manage cross-pillar/cross-domain dependencies and negotiate API contracts.
• Prevent the grid ecosystem from becoming a delivery bottleneck.
• Balance the needs of user-facing product features with infrastructural stability and operational health.
• Ensure clear career growth paths for engineers and develop a strong sense of customer centricity and pillar identity for your teams.
• Accept responsibility for impact, service availability, and team effectiveness.
• Lead AI adoption for delivery and operations, helping the team leverage AI for optimum delivery.
• Passionate about continuous improvement and building learning organizations.
• Expert in agile, continuous delivery, and DevOps; advocate for the culture and processes required for high-quality delivery.
• Dive deep into technology, evaluate, prototype, and introduce the latest tools and strategies to the team.
• Provide coaching and leadership in software best practices and automated test strategies.
• Articulate effectively in writing and speaking to different audiences, including executives, customers, and engineers.
• Build diverse teams and retain talent by keeping them engaged and motivated.

Qualifications

• 4+ years of microservice web application development.
• 10+ years of combined system architecture experience across multiple languages and frameworks.
• 3+ years experience managing software organizations with >25 people.
• Experience with tools such as CloudFormation, CloudTrail, CloudWatch, Elastic Load Balancing, API Gateway, AWS Lambda, EC2, Route 53, etc.
• Experience with NoSQL, Relational Databases, Object Store architectures across globally replicated cloud instances.
• Experience partnering with product management on roadmap prioritization, pricing/packaging, and customer adoption.
• Experience building autoscaling, distributed systems.
• BS in Computer Science or equivalent industry experience.
• Strong Computer Science fundamentals in API design, data structures, and algorithms.
• Training and experience with Agile and Lean methodologies.
• Legally eligible to work in India on an ongoing basis.
• Fluency in English is required.

Benefits

• Your ideas are heard, your potential is supported, and your contributions have real impact.
• Freedom to explore, push boundaries, and grow beyond your role.
• Diverse perspectives and nontraditional paths are welcomed.
• Opportunity to do work that stretches you, excites you, and connects you to something bigger.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.