[Hiring] Consulting Factory Automation Field Service Engineer @Siemens

Role Description

This role is designed for a remote work environment and requires frequent travel throughout the assigned territory. Candidates must be able to travel extensively and should live within convenient access to a major airport.

Siemens Industry Inc. is seeking an experienced, customer-focused Consulting Factory Automation Field Service Engineer to join our Services Execution Division. This home-office-based position reports to the Operations Manager, Factory Automation Field Service, and requires approximately 50-75% travel.

In this critical role, you will provide advanced technical support, engineering, troubleshooting, product expertise, and commissioning services for Siemens factory automation equipment and systems. You will support customers both on-site and remotely and serve as a key technical resource, particularly during complex and high-pressure situations.

You’ll make an impact by:

• Providing expert second- and third-level technical and operational support for complex Siemens factory automation equipment and systems, including diagnosing and resolving issues that may not be covered by standard procedures.
• Guiding and performing the installation, configuration, commissioning, and integration of Siemens automation hardware and software at customer sites.
• Engaging directly with customers through active listening, clear communication, and structured problem-solving, while remaining composed and effective during demanding situations.
• Conducting scheduled and emergency field service support, completing software version updates, and providing ongoing maintenance and troubleshooting assistance.
• Integrating computer hardware and software components within automation systems.
• Supporting project teams with startup and commissioning activities, including managing subcontractors and monitoring delivery when needed.
• Implementing requested system changes using programming languages and methods that include LAD, FBD, GRAPH, SCL, and STL.
• Guiding customers in maintaining and adjusting complex equipment and reviewing task plans, drawings, and installation schematics throughout task execution.
• Following safe job practices, including completing daily safety briefs before work begins, and developing detailed daily field reports that document job activities.
• Assisting with customer proposal planning by estimating labor hours, materials, travel expenses, and per diem costs.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field, OR equivalent experience in industrial controls or another relevant technical discipline.
• 10-15 years of successful experience in factory automation field service or an engineering/maintenance similar role.
• At least 10 years of hands-on experience with Siemens factory automation equipment and software.
• Proficiency with S7-Classic and TIA Portal software.
• Experience with Profibus, PROFINET, wireless communication, and OPC UA protocols.
• Strong knowledge of programmable logic controllers, advanced control systems, coordinated drive systems, and automation principles and concepts.
• Ability to troubleshoot complex technical issues, communicate effectively with customers, listen actively, and remain composed under pressure.
• Proficient in English both written and verbal.
• Authorized to work in the United States without corporate sponsorship now or in the future.
• Willingness and ability to travel approximately 50-75% of the time.

Requirements

• Experience with SIMOTION.
• Knowledge of Siemens S7-1500T technology controllers and technology blocks.
• Experience providing customer training.
• Experience with Siemens SINAMICS drives.

Benefits

• Siemens offers a variety of health and wellness benefits to our employees.
• The pay range for this position is $94,207 - $161,498 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.