Role Description
We anticipate the application window for this opening will close on - 22 Oct 2026.
Responsibilities may include the following and other duties may be assigned:
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Plans, develops, and coordinates in-house product training programs for field support personnel and customers.
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Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
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Ensures training program(s) meets company and customer objectives.
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Maintains communication with customers to ensure effectiveness of training.
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May utilize trainers with technical expertise.
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Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
SPECIALIST CAREER STREAM:
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Typically an individual contributor with responsibility in a professional discipline or specialty.
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Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results.
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May act as a mentor to colleagues or may direct the work of other lower level professionals.
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The majority of time is spent delivering and overseeing the projects β from design to implementation - while adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
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Autonomy:
Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects/processes.
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Organizational Impact:
May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
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Innovation and Complexity:
Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
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Communication and Influence:
Communicates with senior internal and external customers and vendors. Exchanges information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
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Leadership and Talent Management:
May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.
Qualifications
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High School Diploma or equivalent and 8+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience (OR Associate's Degree and 6+ years experience OR Bachelor's Degree and 4+ years experience).
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For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. Β§ 214.2(h)(4)(iii)(A) is required.
Requirements
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The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
Benefits
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Medtronic offers a competitive Salary and flexible Benefits Package.
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A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
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Salary ranges for U.S (excl. PR) locations (USD): $96,800.00 - $145,200.00.
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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
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The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
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Health, Dental and vision insurance
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Health Savings Account
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Healthcare Flexible Spending Account
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Life insurance
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Long-term disability leave
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Dependent daycare spending account
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Tuition assistance/reimbursement
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Simple Steps (global well-being program)
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The following benefits and additional compensation are available to all regular employees:
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Incentive plans
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401(k) plan plus employer contribution and match
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Short-term disability
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Paid time off
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Paid holidays
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Employee Stock Purchase Plan
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Employee Assistance Program
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Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
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Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)