[Hiring] Training Specialist @Alithya

Role Description

As a Training Specialist, you’ll deliver client solutions in person and virtually to support business goals and drive successful learning outcomes. You’ll support the design, implementation, and delivery of adoption solutions through our Client Learning Services team.

Responsibilities

• Develop comprehensive training solutions tailored to project needs;
• Manage projects within the required timelines to ensure successful delivery;
• Communicate effectively and collaborate with internal teams, Subject Matter Experts (SMEs), and client stakeholders to ensure successful delivery;
• Understand and adapt to learners' needs while identifying, measuring, and evaluating learner competence and outcomes;
• Manage solutions, records, and documentation in compliance with internal and client standards;
• Acquire and maintain intermediate knowledge of core and supplemental applications;
• Create engaging and effective training content for various delivery methods and platforms, including guides, videos, and Instructor-Led Training (ILT) materials;
• Deliver live training with clarity and confidence as needed;
• Design, develop, and deliver adoption solutions for key stakeholders and end users.

Qualifications

• 3+ years of relevant experience with Microsoft Dynamics, Power Platform, or equivalent solutions;
• Experience with Microsoft Dynamics 365 (CRM and ERP);
• Advanced computer skills, including Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook;
• Capability to develop and deliver training presentations and materials while applying Adult Learning Theory principles;
• Technological proficiency and the ability to quickly learn new systems for training purposes;
• Strong team-facing communication skills and demonstrated success collaborating with customers and team members;
• Strategic thinking, problem-solving, and decision-making skills.

Requirements

• Bachelor's degree;
• Previous experience with Microsoft AI/Copilot and/or Microsoft Dynamics CE/CRM;
• Familiarity with Power Platform and Modern Work.

Language Skills

• English: Proficient;
• French: Proficient;

Benefits

• Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most;
• Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional, and financial well-being;
• Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.