[Hiring] Training Coordinator @WarrCloud

Role Description

The Training Coordinator supports the Training Manager in designing, delivering, and continuously improving company-wide learning programs. In this role, you will collaborate across departments to build effective training curriculum, enhance existing programs, and champion a culture of continuous learning. Success in this position requires strong emotional intelligence, exceptional communication skills, and the ability to organize, present, and facilitate engaging learning experiences.

• Assisting with the review and enhancement of existing training programs to ensure they meet the needs of our employees and the organization as a whole.
• Assisting with the development of new training programs to address any gaps in current training offerings and support the professional development of our employees.
• Creating engaging training content that incorporates adult learning principles, interactive activities, and multimedia elements.
• Collaborating with subject matter experts to develop training programs that align with industry best practices and organizational goals.
• Ensuring that training milestones are met and all training materials are up-to-date.
• Providing guidance and support to trainers and facilitators to ensure the effective delivery of training programs.
• Evaluating the effectiveness of training programs and making recommendations for improvements.
• Maintaining accurate training records and reports.
• Staying up-to-date with the latest trends and best practices in training and development.
• Fostering a culture of learning and stressing the importance of a growth mindset.
• Upholding best practices and corporate principles for training.
• Serving as a mentor, coach, and ready resource.
• Encouraging engagement to ensure employees are participating in the sessions.
• Developing a monitoring system to ensure all employees are performing job responsibilities according to the training plan.
• Conducting evaluations to identify areas of improvement.

Qualifications

• Strong organizational, presentation, and facilitation skills
• Professional, polished demeanor
• Personable, encouraging, and approachable communication style
• Excellent written and verbal communication skills
• Collaborative mindset with a positive, cheerful outlook
• Strong attention to detail
• Exceptional interpersonal and relationship-building skills
• Experience in automotive dealerships or Fixed Operations

Requirements

• Nice to Have: UX experience
• Experience with Confluence and Jira (preferred)

Additional Information

Applicants who advance in the selection process will be asked to complete the Culture Index survey as part of our evaluation. Completion of this step is required for further consideration.