[Hiring] Training & Content Governance Coordinator @RELX

Role Description

Do you enjoy bringing order, accuracy, and consistency to learning content while ensuring the right resources reach the right audience at the right time? Are you energized by detailed, behind-the-scenes coordination work that combines content governance, publishing, project tracking, and quality control across multiple learning platforms?

The Training & Content Governance Coordinator manages the publication, placement, quality, and ongoing governance of learning and enablement content across approved platforms and repositories. Within established standards and with moderate guidance, this role coordinates work from intake through completion, maintains project tracking, manages reviews and approvals, and ensures content is accurate, current, and easy to find.

The ideal candidate is highly detail-oriented, comfortable with learning technologies, and skilled at executing repeatable publishing, governance, assessment, and quality-control processes with accuracy.

Responsibilities

• Content Publishing & Governance
  • Manage the placement, organization, publication, replacement, archival, and retirement of approved learning and reference materials across Mindtickle, SharePoint, catalogs, and other repositories.
  • Complete content loads or provide clear build requirements, including audience criteria, assignments, due dates, reminders, and reporting handoffs.
  • Validate titles, descriptions, links, labels, permissions, settings, metadata, and publishing locations before release.
  • Maintain governance schedules, content inventories, ownership records, review trackers, and consistent naming and version practices.
  • Coordinate periodic reviews, document decisions, track updates, and address outdated, duplicate, inaccurate, or misplaced content.
• Workflow & Project Coordination
  • Track scope, requirements, dependencies, owners, deadlines, status, risks, approvals, and next actions from intake through completion.
  • Gather required assets and publishing details, coordinate stakeholder reviews, communicate status, and escalate blockers with practical recommendations.
  • Direct supporting builds, configuration checks, audits, maintenance, and special projects completed by the Sales Enablement Analyst.
  • Partner with subject matter experts, content owners, platform partners, and Sales Enablement stakeholders to complete assigned work.
• Quality Assurance & Communications
  • Prepare, proof, and publish Weekly Highlights, validating copy, links, titles, and placement.
  • Review learning and communication materials for accuracy, completeness, consistency, professionalism, accessibility, compliance, and audience fit.
  • Maintain catalog descriptions, content summaries, metadata, release information, checklists, and repeatable quality controls.
• REPH Workflow Coordination
  • Coordinate recurring live-training video breakdowns and recorded go-to-market workflows with the REPH creative lead.
  • Provide source materials, agendas, segmentation requirements, publishing instructions, and timelines; track progress, review deliverables, coordinate corrections, and confirm final placement.
  • Route larger or more complex creative training builds to the Training Content & Creative Development Specialist.
• Process Improvement
  • Follow established procedures, document incomplete guidance for review, identify recurring workflow issues, and recommend practical improvements.
  • Document in-flight work, decisions, coverage needs, and handoffs to maintain continuity.
  • Perform other related content governance, publishing, and project coordination duties as assigned.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience coordinating learning content, digital content, communications, or related projects across multiple assignments and stakeholder reviews.
• Working knowledge of learning management systems, sales readiness platforms, content repositories, or similar digital platforms.
• Strong writing, editing, proofreading, organization, documentation, and stakeholder communication skills.
• Demonstrated ability to apply standards, maintain accurate records, manage competing priorities, and execute repeatable processes with a high degree of accuracy.

Requirements

• Experience with Mindtickle, SharePoint, Planner, or comparable learning, content, and workflow tools.
• Experience coordinating content reviews, governance cycles, publishing workflows, video segmentation, content production, or partner deliverables.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.