[Hiring] Training Coordinator @CapeTalent

Role Description

The future of learning deserves the right talent. CapeTalent connects AI-forward Learning & Development professionals with Fortune 100 companies driving innovation at scale.

Our FinTech client is hiring 4 REMOTE Training Coordinators. The Training Coordinator is the operational backbone of the learning function — ensuring every training session is set up for success before a facilitator walks into the room (or logs into the virtual session). This role owns the end-to-end logistics, scheduling, learner communication, and data tracking that enables high-quality, consistent training delivery at scale.

The ideal candidate is highly organized, learner-centric, and thrives in a fast-paced environment where attention to detail directly impacts the learner experience. This role is an essential bridge between facilitators, learners, operations, and the LMS — making sure nothing falls through the cracks.

The Training Coordinator works in close partnership with the Learning Facilitator and Facilitation Manager to ensure seamless delivery across all training programs. While the Facilitator owns the learner experience in the room, the Training Coordinator owns everything that happens before and after — so that learners arrive prepared, data is captured accurately, and no operational detail is left to chance.

Qualifications

• Strong organizational and project management skills with the ability to juggle multiple priorities simultaneously without losing accuracy.
• Clear, professional written and verbal communication — able to write crisp participant-facing messages and concise internal updates.
• Proficiency with virtual facilitation and meeting platforms (Zoom, Microsoft Teams, Webex, Google Meet).
• Experience with LMS administration (Workday Learning, Cornerstone OnDemand, Docebo, or equivalent).
• Proficiency with Microsoft Office Suite and/or Google Workspace (Docs, Sheets, Calendar, Drive).
• Customer-service orientation: treats learners and facilitators as internal clients and proactively anticipates their needs.
• Comfort with data tracking and basic reporting; able to compile and present clean, accurate metrics.
• Adaptable and calm under pressure — training logistics require real-time problem solving when things don't go as planned.
• Collaborative team player who builds trust with facilitators, operations, and L&D partners.

Requirements

• Associate's or Bachelor's degree in Human Resources, Education, Business Administration, or a related field — or equivalent professional experience.
• 1–3 years of experience in training coordination, learning operations, HR administration, or a related support function.
• Demonstrated experience managing calendars, scheduling, and logistics for programs or events.
• Experience with at least one LMS platform.
• Familiarity with adult learning principles and blended learning models (ILT, VILT, eLearning).
• Experience supporting contact center, customer service, or onboarding training programs.
• Exposure to instructional design workflows and content management.
• Certification in learning operations or training administration (e.g., ATD Administrative Certificate, Certified Professional in Talent Development [CPTD] foundational coursework).

Benefits

• W2 employment is not available for this engagement.
• 1099/C2C Only.
• 6-month contract (strong likelihood of extension).
• Start date: October 2026.
• 40 hours per week @ $30-$40/hour (C2C or 1099), based on experience.
• Standard U.S. business hours.
• Heavy Slack collaboration.
• Laptop provided.