[Hiring] Training Content Specialist @Penbrothers

Role Description

The Training Content Specialist will work closely with the Director of Learning & Development to develop, update, and organize engaging training materials that support employee onboarding, operational procedures, compliance, and other business needs. The role involves transforming provided information, objectives, and templates into clear, structured, and visually appealing learning resources, including eLearning courses, learner guides, facilitator materials, job aids, and playbooks. The ideal candidate has strong writing, organizational, and visual presentation skills, is receptive to feedback, and can follow established guidelines while gradually building independence in content development.

What you’ll do

• Training Content Development
  • Create and update training content based on provided objectives, requirements, and project direction.
  • Turn presentations, procedures, recordings, notes, and other source materials into clear, usable training resources.
  • Organize information into logical sections, steps, and activities that help employees understand and apply the content.
  • Follow established templates, content standards, and branding guidelines.
  • Identify missing or unclear information and raise questions with the Director of Learning & Development.
• Resource & Guide Development
  • Create learner guides, facilitator materials, job aids, quick reference tools, playbooks, and other supporting resources.
  • Use Canva and established templates to produce clear, professional materials.
  • Format instructions, examples, and reference information so employees can easily use them during training and on the job.
  • Update existing resources as procedures and business information change.
• eLearning Content Production
  • Build and update eLearning content using Articulate Rise 360 and Storyline 360, with guidance and training as needed.
  • Create knowledge checks, scenarios, and interactive activities based on provided content and direction.
  • Review courses for accuracy, formatting, navigation, and functionality.
  • Make revisions based on feedback and prepare approved content for publication.
• Assignment Coordination & Quality Review
  • Organize assigned work and meet agreed-upon deadlines.
  • Maintain organized project files and follow established naming and version practices.
  • Communicate progress, questions, and potential delays.
  • Incorporate feedback and apply that guidance to future assignments.
  • Check deliverables for spelling, grammar, consistency, formatting, and alignment with provided source materials.

Qualifications

• Strong written English communication, editing, and proofreading skills.
• Ability to organize information into clear, easy-to-follow content.
• Strong attention to detail and visual presentation.
• Ability to follow project instructions, templates, and established standards.
• Openness to coaching and ability to apply feedback.
• Comfort learning new software and content development tools.
• Ability to manage multiple assignments and communicate effectively in a remote working environment.
• Experience creating training materials, process documentation, guides, or other instructional content.
• Familiarity with Canva or similar visual content tools.
• Familiarity with Articulate Rise 360 or Storyline 360.
• Experience creating operational, onboarding, compliance, or customer service content.
• Work samples demonstrating writing, content organization, or visual presentation skills.

Benefits

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.