[Hiring] Technical Training Senior Analyst @Pyramid Consulting

Role Description

Immediate need for a talented Technical Training Senior Analyst. This is a 06+ months contract opportunity with long-term potential and is located in U.S (Remote).

Key Responsibilities:

• Deliver Epic training to onsite coaches and clinical staff through virtual platforms and facilitator-led sessions.
• Facilitate interactive Q&A sessions and provide supplemental training to reinforce learning.
• Offer ongoing support and troubleshooting for Epic users post-training.
• Collaborate with the Lead Trainer to design, update, and maintain Epic training curriculum.
• Ensure training materials reflect current workflows, system enhancements, and best practices.
• Assist in onboarding new staff by providing role-specific Epic training.
• Participate in Epic upgrade planning, testing, and go-live support.
• Partner with IT, clinical operations, and other stakeholders to align training with organizational goals.

Qualifications

• Experience with virtual training platforms and instructional design tools.
• Familiarity with adult learning principles and e-learning development.
• Prior involvement in Epic upgrade cycles or system enhancement projects.
• Bachelor’s degree required.
• Epic Credentialed Trainer certification in Ambulatory and/or Patient Access.
• Experience delivering Epic training in a healthcare setting.
• Strong understanding of clinical and administrative workflows.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work independently and collaboratively across teams.
• Strong organizational skills and attention to detail.

Benefits

• Pay Range: $37/hour.
• Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Company Description

Our client is a leading Healthcare and Insurance Industry, and we are currently interviewing to fill this and other similar contract positions.