[Hiring] Systems Trainer @Asset Living

Role Description

In this strategic role, the Systems Trainer designs, delivers, and evaluates training programs that enhance employee proficiency in property management systems and related operational workflows. This position bridges technical system expertise with instructional design and performance development, aligning technology training with organizational goals. The Systems Trainer collaborates closely with the Systems, Operations, and Learning & Performance teams to ensure consistency, efficiency, and engagement across all training initiatives. This position is an exempt remote role and reports to the Training Manager.

Essential Duties & Responsibilities

• Training Program Design and Development
  • Design and develop effective training programs focused on property management platforms (Yardi, RealPage, Entrata, etc.) and supporting operational processes.
  • Customize training materials to suit diverse learning styles and job functions.
  • Continuously update training materials to reflect current system updates, integrations, and company procedures.
  • Collaborate with subject matter experts (Systems, Facilities, Client Services, etc.) to ensure technical accuracy and business alignment.
• Training Delivery
  • Conduct engaging and interactive training sessions virtually (and in-person when needed) for new hires and existing employees.
  • Deliver foundational and advanced-level trainings on system modules, workflows, and data management practices.
  • Utilize varied instructional techniques such as live demonstrations, role-playing, and scenario-based exercises to reinforce learning.
  • Adapt delivery approach to meet the needs of different regions and audiences.
• Assessment & Continuous Improvement
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Identify skill gaps and recommend targeted development opportunities.
  • Maintain accurate training records within the Learning Management System (LMS), including attendance, completions, and certification status.
  • Analyze feedback to continuously improve content, delivery, and learner engagement.
• Collaboration & Communication
  • Partner with department leaders and the Systems team to align training initiatives with business objectives.
  • Support enterprise-level projects by ensuring system adoption and process compliance through training initiatives.
  • Build strong, service-oriented relationships with internal stakeholders, promoting collaboration and consistency across divisions.
• Systems Support & Readiness
  • Collaborate with the Systems team to test, implement, and communicate system enhancements or new features.
  • Translate technical updates into user-friendly resources and microlearning content.
  • Reinforce end-user readiness by providing follow-up coaching and support after system rollouts.
• Reporting & Administration
  • Track participation, completion, and performance outcomes across assigned programs.
  • Prepare reports summarizing training results, insights, and recommendations for leadership.
  • Stay current on learning technology trends and best practices in systems training.

Qualifications

• Bachelor’s degree in Business, Education, or a related field (or equivalent experience).
• 2-5 years of experience in systems training, property management operations, or instructional design.
• Proficiency with property management systems (Yardi, RealPage, Entrata, etc.) and learning management systems (LMS).
• Strong facilitation, communication, and presentation skills.
• Ability to simplify complex system workflows into clear, learner-focused instruction.
• Excellent organizational and time management skills.

Requirements

• This position does not require travel.

Compensation

A reasonable estimate of the range is below:

• Remote Pay Range: $70,000 — $75,000 USD