[Hiring] Student Engagement Intern @Institute for Study Abroad

Role Description

The IFSA Student Engagement Intern is a part-time, nonexempt internship designed to take place during the academic year (with the potential to extend into the summer). This position executes a wide range of administrative, creative, and student-facing tasks to support the application cycle and promote IFSA programs.

• Maintain contact with prospective and current student applicants.
• Record accurate data and assist with the overall goal of increasing student applications and enrollment.
• Prepare students for departure.
• Engagement on the intern’s home university campus or at a nearby campus may be requested on occasion.

Responsibilities

• Gain and maintain a deep understanding of the IFSA brand, mission, and portfolio of over 100 study abroad programs around the world.
• Learn about and assist with the application cycle for IFSA programs, completing a wide range of admissions functions.
• Correspond with prospective and current student applicants via phone, video calls, emails, and texts.
• Work as a team to enhance IFSA’s communication and outreach efforts to applicants.
• Keep detailed correspondence records and measurable data in Salesforce.
• Express the benefits of time abroad and the positive impacts on personal, professional, and academic goals.
• Assist enrolled students as they prepare for departure.
• Help develop content for communication campaigns or other student-facing platforms.
• Create graphics to support advising within each Enrollment Counselor’s portfolio.
• Cultivate and model practices that reflect IFSA’s organizational commitments.
• Serve as a liaison between students and the IFSA Student Engagement team.

Qualifications

• Current undergraduate or graduate student.
• Experience interacting with cultures different than your own is required.
• IFSA Alumni are strongly preferred.
• Personal international experience is a must.
• Contagious enthusiasm for IFSA’s mission, vision, and commitments.
• Success in working independently, being proactive, and setting priorities.
• Strong oral and written communication skills.
• Ability to work effectively with multiple stakeholders from diverse communities and cultures.
• An understanding of U.S. college students and what drives and interests them.
• Sales and customer service oriented.
• Ability to relate to and support students with diverse lived experiences.
• Proficiency in Microsoft Word and Excel.
• Experience in Salesforce is helpful, but not required.
• Authorized to work in the USA; physically located in the USA for the duration of the internship.

Physical & Work Environment

• Possibility of optional attendance at in-person events such as study abroad fairs and info sessions.
• Working on a computer to complete usual office tasks.
• Remote position; IFSA will provide a laptop from which to work.

To Apply

To apply, please submit your cover letter and CV for an internship position via IFSA’s career page: IFSA Job Openings . In your cover letter, offer a compelling “Why” statement as to your suitability to the internship, using the job responsibilities as a framework.