[Hiring] Senior Manager, Learning Delivery & Execution @Greystar

Role Description

Greystar is a global leader in the multifamily industry, involved in property management, investment, development, and construction across markets worldwide. The Senior Manager, Learning Delivery & Execution takes L&D's boldest ideas and makes them real, driving delivery across every GMS territory, leading the team of territory L&D Managers, and setting a pace for execution that's ambitious and grounded.

• Leads the national delivery strategy for instructor-led, virtual, in-field, and blended learning.
• Translates L&D priorities into clear, measurable execution plans built with territory L&D teams.
• Drives consistent implementation of CORE programs and other national initiatives.
• Surfaces execution risks and resource constraints early and resolves them in partnership with stakeholders.
• Extends learning beyond single events through practical application, reinforcement, and coaching.
• Provides direct leadership, coaching, and performance management for territory L&D Managers.
• Sets consistent expectations for L&D Managers to lead their teams and execute priorities.
• Runs regular one-on-ones and team meetings to track progress and unblock challenges.
• Grows L&D Managers' leadership, consultation, and business-partnership skills.
• Promotes cross-territory collaboration and resource sharing.
• Oversees Trainer performance, utilization, readiness, and development.
• Ensures Trainers are properly prepared and certified for their assigned programs.
• Creates visibility into national delivery calendars, program demand, staffing capacity, and execution progress.
• Partners with Program Management on scheduling, communication, logistics, and reporting.
• Partners with L&D Leadership to evaluate delivery effectiveness and share recommendations.
• Builds strong relationships with operations and People & Culture leaders.
• Ensures territory L&D Managers act as strategic business partners.
• Owns people leadership for L&D Managers, national delivery effectiveness, and continuous improvement.

Qualifications

• Minimum of 5 years in learning and development, human resources, business, organizational development, or a related field preferred.
• 3+ years leading managers or geographically dispersed teams.
• Demonstrated experience implementing learning programs across a multi-site, frontline organization.
• Strong knowledge of instructor-led, virtual, field-based, and blended learning delivery.
• Working knowledge of AI tools and their application to learning delivery.
• Experience establishing performance expectations and accountability measures.
• Proven ability to translate strategy into coordinated, measurable execution.
• Strong consultation, facilitation, coaching, communication, and change-leadership skills.
• Ability to analyze delivery, participation, capacity, and effectiveness data.
• Experience in a complex, matrixed, or rapidly evolving organization preferred.
• Multifamily or property-management experience is beneficial but not required.

Requirements

• Enterprise thinking.
• Execution excellence.
• People leadership and coaching.
• Strategic business partnership.
• Operational discipline.
• Accountability and performance management.
• Collaboration and influence.
• Change leadership.
• Decision-making and problem-solving.
• Continuous improvement.
• Innovation and AI fluency.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.