[Hiring] Senior Manager, Clinical Learning Delivery & Execution @MRO Corporation

Role Description

The Senior Manager, Clinical Learning Delivery & Execution is responsible for leading the operational strategy, delivery, and continuous improvement of the Institute's onboarding and clinical data abstraction training programs. This leader oversees clinical training execution across service lines and a geographically diverse workforce, including both U.S.-based and India-based team members, ensuring learning programs are delivered consistently, efficiently, and in alignment with workforce needs, organizational priorities, and established performance standards.

The Senior Manager serves as an operational leader, translating learning and workforce priorities into actionable plans, monitoring program outcomes, identifying opportunities for improvement, and partnering cross-functionally to support workforce readiness. This individual leads and develops the Clinical Data Trainer (CDT) team while overseeing the successful execution of the Institute’s training programs. The Senior Manager is responsible for ensuring training programs are delivered consistently and effectively, trainees progress through key readiness milestones, and program outcomes support organizational quality, efficiency, and workforce readiness goals.

The ideal candidate is a proactive, self-motivated leader who thrives in a fast-paced and evolving environment. They take initiative, anticipate challenges before they arise, and are comfortable navigating complex programs, processes, and stakeholder relationships. This role requires someone who can quickly learn and apply new concepts, think strategically while remaining execution-focused, and build strong, engaged teams through effective coaching, development, and people leadership.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years of experience in learning and development, education, healthcare operations, program management, or a related field.
• 3+ years of people leadership experience.
• Experience leading complex programs, large-scale onboarding programs, or operational initiatives.
• Experience using data and metrics to evaluate performance and drive improvements.
• Strong communication, stakeholder management, and problem-solving skills.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Requirements

• Experience in healthcare, clinical abstraction, registry operations, or workforce development.
• Experience designing, developing, and scaling clinical onboarding and training programs.
• Experience in adult learning theory and learner-centered instructional design.
• Experience with Salesforce, Tableau, learning systems, or workforce readiness programs.

Benefits

• Base pay is one element of the total compensation package.
• Eligible employees may also receive an annual cash bonus.
• Access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range

It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

Pay Range: USD $103,000.00 - USD $140,000.00 /Yr.