[Hiring] Senior Instructor - Chillers @Johnson Controls

Role Description

In the role of Senior Instructor for Chillers, you will be working within the fast-paced Building Efficiency product portfolio across North America. You will be involved in some design and heavily involved in teaching courses to JCI customers. You will do this by:

• Becoming a subject expert for our flagship York chillers.
• Teaching technical curriculum with state-of-the-art technology.
• Partnering with instructional designers and learning professionals to define the best approaches.
• Bringing problem-solving and expertise to every class you have.
• Being open to learning new skills as you grow in this job.

In this position, you will have the opportunity to:

• Impact people from around the world as a part of a global team creating stimulating ways to help others improve their performance at work.
• Investigate new opportunities and participate in the development of effective training that is impactful and inventive.
• Align your ingenuity and innovative ideas to reach the strategic plans of the business.
• Continue to learn on a day-to-day basis about how our equipment and strategies work to conserve energy and protect our environment.

How you will do it:

• Deliver assigned learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous).
• Flex instruction and facilitation style and approach to fit the needs of the audience, the content, and the technology.
• Facilitate learning of materials, processes, systems that have advanced level content and/or facilitate learning in multiple areas of expertise.
• Develop subject matter expertise in new technology, products, or processes and serve as a subject matter expert in the development of learning materials for these new areas using the Learning & Development Process (LDP).
• Arrange for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.
• Measure results of technical training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.
• Provide constructive feedback to learners on their understanding of new materials and their performance in the classroom.
• Continuously update and improve delivery and coaching skills, including the use of new technologies for sharing knowledge and building skills.
• Work with the design and development team to create learning solutions, on time and on budget.
• Maintain and upgrade lab equipment and computers used in training.

Qualifications

• Five plus years of experience with York chillers.
• Experience in performing operational checks, monitoring operations, and troubleshooting & startup of York chillers.
• Five plus years of experience operating and troubleshooting Chiller equipment.
• Experience with training, coaching, or teaching is very desirable.
• Strong writing, communication, and facilitation skills.
• Bachelor’s Degree in Engineering, Business, Education or a related field.
• Collaborative mindset, working with various stakeholders.
• Personal ethics, quality work, and a positive attitude.

Requirements

• Understanding and ability to communicate both the theoretical and practical function, applications, and operations of Chiller equipment and components.

Benefits

• Competitive salary.
• Paid vacation/holidays/sick time.
• Comprehensive benefits package including 401K, medical, dental, and vision care.
• On-the-job/cross training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.