[Hiring] Research Assistant @User Research International

Role Description

User Research International is partnering with a pioneering technology company currently building next generational HCI platforms. As a UX Research Assistant, you will play a critical role in bridging the gap between product innovation and real human experience. You will facilitate and moderate user research sessions to uncover deep behavioral insights. Your findings will directly influence product design, feature development, and UX strategy.

Pay Range: $20-25 an hour

Location: Remote

Position Type: Contract

Key Responsibilities

• Guide participants through approved scripts and prompts.
• Confirm consent, check equipment, and monitor recording quality.
• Verify uploads, update session trackers, and flag technical or data quality issues.
• Between sessions, label data and rate recordings or model responses using established guidelines.
• Follow participant privacy requirements and reliably cover your assigned shift. Recording sessions take priority over other tasks.
• Build Rapport: Create a welcoming, neutral, and engaging environment for participants to ensure authentic feedback.
• Must be available to work Pacific Hours only from 8:30AM - 5PM.

Qualifications

• Experience: 2+ years of professional experience in UX research, qualitative moderation, user testing, or human factors engineering.
• Moderation Expertise: Demonstrated skill in neutral facilitation, active listening, and adaptive probing during live user sessions.
• Methodological Knowledge: Strong understanding of qualitative research methodologies, usability testing frameworks, and study design.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to distill complex user feedback into clear, prioritized recommendations for cross-functional teams.
• Technical Fluency: Familiarity with modern remote user research and testing platforms (e.g., Slack, Zoom, or Qualtrics).
• Adaptability: Comfortable working in a fast-paced, high-ambiguity environment where priorities and product iterations move quickly.

Benefits

• Employer-paid Health/Vision/Dental
• 401(k)
• Paid time off
• Paid holidays