Role Description
The National Training Manager supports Agents, OEM, Consolidator, and other related dealership personnel and field staff by providing Safe-Guard and branded F&I Training.
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Support all assigned client training requests.
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Deliver training through a variety of mediums: University / Academy classes, Train the Trainer classes, Virtual Webinars, etc.
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Coordinate with Safe-Guard Sales and Marketing Team, Agents, Field Staff, OEM, and Consolidators for training dates and topics.
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Lead sessions that teach the F&I interview / menu sales process as a Subject Matter Expert (SME) for F&I training development.
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Assist in the content development for new and existing training curriculum.
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Facilitate training events nationwide including:
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Multi-day training workshops (e.g., "Performance Workshops")
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Train-the-Trainer workshops
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Ride-along and In-dealership coaching sessions
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One-Day/Half-Day Training Events
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Virtual Training
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Consultant for new projects & initiatives (LMS, new curriculum, etc.).
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Training liaison to field teams.
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Acts as dealership SME for external/internal training content development.
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Updates training materials as needed.
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Training Project Liaison.
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Reports to Sr. National Sales Director, Canada.
Qualifications
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5+ years of experience as a Trainer and F&I Manager.
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Bilingual with the ability to read, write, and speak BOTH English and French in a business setting.
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Must be 100% Fluent in Both English and French.
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Professional automotive industry recognitions, certifications, or awards is a plus.
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Must be authorized to work in Canada.
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Must be able to successfully pass a background check.
Requirements
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Ability and willingness to travel approximately 50% or more.
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Problem solving skills while maintaining a positive attitude.
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Ability to use multiple platforms to deliver content remotely.
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Outstanding time management and organizational skills.
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Ability to facilitate a session training F&I products & process.
Benefits
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Auxiliary Medical, Prescription, Dental, and Vision Insurance
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Registered Retirement Savings Plan
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Long-Term Disability Insurance
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Life Insurance
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Pet Insurance
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Paid Holidays and Paid Time Off
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Employee Referral Program
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Employee Assistance Program
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Wellness Programs
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Paid Community Service Opportunities
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Tuition Reimbursement Program
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Ongoing Training & Personal Development
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And More!