[Hiring] MOVE Program Specialist @GoodLife Fitness

Role Description

GoodLife Kids Foundation (GLKF) has a vision for all kids and youth with autism and intellectual disabilities to experience the joys and benefits of being active. MOVE by GoodLife Kids is a free physical activity and fitness program for youth ages 12-21 with autism and intellectual disabilities, offered by GLKF. The program ensures accessibility for all participants, providing ongoing participation until the participant graduates from the program.

If you are passionate about physical activity, inclusion, and making a meaningful impact in the lives of youth and families, we’d love to have you on our team!

Key Responsibilities

• Coordinate and organize all new and ongoing MOVE classes within the participant management platform.
• Process new participant registrations and manage participant placement into classes.
• Monitor and manage class waitlists, facilitating participant movement into available program spaces.
• Maintain the MOVE participant lead database, ensuring accurate documentation of interactions, lead status, and follow-up activities.
• Respond to participant and caregiver inquiries through the MOVE Program inbox in a timely, caring, and professional manner.
• Coordinate participant communications, engagement initiatives, and recognition activities that enhance the overall family experience.
• Lead monthly and quarterly planning activities related to participant recognition and celebrations.
• Coordinate participant orders and fulfillment activities.
• Develop and deliver training for Associates on participant experience initiatives, updates, and best practices.
• Collaborate with the GoodLife Kids Foundation Marketing team to identify and support internal and external opportunities for MOVE Ambassadors.
• Support the recruitment, onboarding, and training of MOVE Ambassadors.
• Build and maintain strong relationships with Ambassadors and their caregivers.
• Respond to inquiries and communications through the MOVE Ambassador inbox in a prompt, caring, and professional manner.
• Assist with program planning, implementation, monitoring, evaluation, and data collection.
• Contribute to the development and maintenance of internal program resources, tools, and documentation.
• Facilitate the collection and tracking of key program metrics.
• Create customized reports by working with stakeholders to understand reporting requirements.
• Support the administration and optimization of CRM systems and business processes.
• Analyze data to identify trends, opportunities, and recommendations for program improvement and growth.
• Support program awareness and marketing initiatives by participating in virtual and in-person events.
• Assist with promotional activities that increase awareness of MOVE and expand program reach.
• Represent GoodLife Kids Foundation and the MOVE program in a professional and positive manner at community and stakeholder events.

Qualifications

• Postsecondary education in a related field.
• 1-3 years of experience in program coordination, project coordination, or a related role.
• Experience working with individuals with disabilities.
• Experience coordinating physical activity, fitness, recreation, or sport programs is considered an asset.
• Strong organizational, planning, and problem-solving skills.
• Demonstrated ability to manage time efficiently, work independently, and meet deadlines.
• Proficiency in Microsoft Office Suite, Zoom, and other digital collaboration tools.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Flexible, adaptable, and proactive.
• Reliable high-speed internet connection capable of supporting uninterrupted virtual meetings and video conferencing.

Requirements

• Ability to work both independently and as part of a team while maintaining a high level of accuracy and attention to detail.

Benefits

• Base salary starting at $49,000, with an annual range of expected compensation between $49,000 - $61,000 determined by performance and time in the position.

Accommodations

GoodLife Kids Foundation is committed to creating an inclusive environment for all of our applicants. Please email [email protected] for any accommodation requests or to learn more about our accessibility practices.

Diversity and Inclusion

At GoodLife Kids Foundation, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported.