[Hiring] Manager, Training Delivery @CrowdStrike

Role Description

CrowdStrike is looking for highly motivated, self-driven training managers dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. In this role, you will lead experienced instructors' delivery of training across all CrowdStrike technologies. You’ll work with one of the premier endpoint security technologies and incident response teams in the world, carrying the lessons of the field to a classroom environment.

Qualifications

• Proven track record of leading, motivating, and providing constructive guidance to technical instructors.
• Strong background in endpoint security, incident response, information security, or SIEM.
• Subject matter expert in one or more SIEM, SOAR, or cloud security solutions (such as Splunk, Exabeam, Google, Microsoft, Trellix, Elastic Stack, ZScaler, Palo Alto Networks, or Wiz).
• Eager to pioneer new, creative methods for delivering technical training and enabling customers on emerging technologies.
• Ability to distill complex technical topics into compelling, narrative-driven lessons that resonate with audiences.

Requirements

• Minimum of 3 years of experience in a leadership role.
• Minimum of 3 years of experience managing the delivery of technical training courses.
• Experience administering Learning Management Systems (LMS) and virtual training delivery platforms (e.g., Zoom, Microsoft Teams, virtual labs).
• Experience managing training budgets, resource allocation, and software/tool licensing for instructional teams.
• Demonstrated ability to track, analyze, and report on training effectiveness, student CSAT, and instructor performance KPIs.
• Experience with SIEM, SOAR, Cloud, or AI technologies, including developing and delivering training on best practices.
• Experience teaching technical topics to various audiences, from desktop support technicians to IT managers and executives.
• Professional client-facing demeanor, comfortable in both technical and executive settings.
• Strong, clear verbal and written communication skills.
• Capable of completing tasks on time with minimal supervision.
• Desire to grow and expand both technical and soft skills.
• Proven project management skills.
• Ability to foster a positive work environment and attitude.
• Ability to travel on occasion.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified™ across the globe.