[Hiring] Manager, Learning & Development @Indeed.com

Role Description

As the Manager, Learning & Development, you’ll partner effectively with internal teams and key business partners. You’ll assist staff who are new and tenured in the Sales and Client Success organization. Developing new enablement strategies and improving universal training programs aligned to Onboarding and ongoing education and upskilling of Sales and Client Success will be a key focus.

• Prepare Sales and Client Success representatives for success.
• Enable them with products, systems, and tools.
• Ensure an appropriately scaffolded learning experience as learners progress in their role and tenure.
• Partner with department heads to align learning and engagement efforts with company goals and function-specific priorities.
• Build and develop your team to create content that fits the Global Learning and Enablement strategy.
• Evaluate program effectiveness beyond level 2 and build a chain of evidence for impact.

Qualifications

• Minimum of 10 years of related experience; or 8 years with a Bachelor’s degree; or 6 years with a Master’s degree; or a PhD with 3 years of experience.
• Experience delivering enablement for client-facing GTM teams (Sales and Client Success essential).
• Experience implementing learning analytics dashboards and continuous improvement loops.
• Expertise designing and scaling multimodal learning programs (ILT, VILT, digital, blended) with measurable business outcomes.
• Excellent business partner and collaborator management, communication, and influence skills.
• Proven knowledge of adult learning principles, inclusive and accessible design, and modern learning technologies.
• Demonstrated program and project management capability.

Requirements

• Manage and develop a team of learning enablement specialists.
• Own the ongoing operation and effectiveness of the Sales and CS capability system.
• Partner with other GTM teams, product and revenue partners.
• Communicate program status, risks, and dependencies to leadership.
• Oversee development and launch of scalable, multimodal enablement interventions.
• Measure and continuously optimize enablement impact.
• Drive innovation in enablement practices and technology.

Benefits

• Quarterly bonuses.
• Restricted Stock Units (RSUs).
• Paid Time Off policy.
• Region-specific benefits.

Company Description

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

• (*Comscore, Total Visits, March 2026)