[Hiring] Learning Resources Vendor Associate @Southern New Hampshire University

Role Description

As the Learning Resources Vendor Associate, you will support and manage third-party and digital learning resources that support academic programs.

• Be an important liaison between faculty, internal academic partners, vendors, and the online bookstore.
• Ensure learning resources are accurate, accessible, scalable, cost-effective, and aligned with curriculum and institutional goals.
• Blend operational execution, vendor relationship management, data analysis, and collaboration to enhance the student and faculty experience across online learning environments.
• Report to the Director of Learning Resources.

This is a remote position.

Qualifications

• One year of experience for the learning resource bookstore operations and service support team.
• Three years' experience for learning resource vendor management and program development team.
• Bachelor's degree in education, instructional design, educational technology, or related field.
• Equivalent of experience in lieu of degree acceptable.
• Project management skills with the ability to manage multiple priorities simultaneously.
• The ability to collaborate across departments and with external partners.
• Proficiency with Microsoft Office and familiarity with learning technologies and learning management systems.

Requirements

• Experience working with higher education learning management systems and digital coursework platforms (preferred).
• Knowledge of accessibility standards (e.g., ADA, WCAG) and digital equity principles (preferred).
• Experience analyzing adoption, usage, or engagement data to inform decision-making (preferred).
• Exposure to digital transformation projects, catalog optimization, or large-scale academic resource projects (preferred).

Benefits

• High-quality, low-deductible medical insurance.
• Low to no-cost dental and vision plans.
• 5 weeks of paid time off (plus almost a dozen paid holidays).
• Employer-funded retirement.
• Free tuition program.
• Parental leave.
• Mental health and wellbeing resources.

Compensation

The annual pay range for this position is $49,750.00 - $79,615.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $54,974.00 - $74,376.00.