Role Description
The Learning & Development Specialist plays a critical role in supporting the execution of high-impact learning programs across Guest Worldwide. This role complements the L&D Managers and Project & Program Manager by focusing on the production, editing, and deployment of learning content, including video assets, digital modules, and training collateral. The Specialist ensures materials are polished, platform-ready, and aligned with business goals, contributing to the operational success of L&D initiatives.
Primary Responsibilities:
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Content Production & Editing:
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Transform raw instructional materials from L&D Managers into polished, engaging learning assets.
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Edit and produce videos, presentations, and interactive modules using tools such as Camtasia, Vyond, Canva, Articulate (SCORM), and PowerPoint.
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Create and format learning collateral including facilitator guides, participant handouts, job aids, and digital resources.
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Ensure all content meets brand standards and instructional design best practices.
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Learning Platform & Academy Maintenance:
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Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint).
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Maintain accuracy and relevance of content across learning academies and systems.
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Monitor learner progress and support reporting needs for program effectiveness.
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Program Coordination & Logistics:
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Support scheduling and administration of virtual, self-guided, and instructor-led training sessions.
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Coordinate communications, session logistics, and follow-ups for L&D events and academies.
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Stakeholder Collaboration:
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Partner with L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences.
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Contribute to cross-functional initiatives and continuous improvement efforts.
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Evaluation & Analytics:
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Assist in collecting and analyzing feedback and performance data.
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Contribute to dashboards and reports that inform program enhancements and decision-making.
Qualifications
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Bachelorβs degree in HR, Education, Communications, Media Production, or related field.
Requirements
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1β4 years of experience in L&D, training coordination, instructional design, or content production.
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Passion and proven aptitude for training, coaching, mentoring, and developing others.
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Demonstrate the ability to work independently and effectively in a remote or hybrid environment.
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Strong Technical Skills, including familiarity in e-learning platforms and tools (Vyond, Camtasia, Articulate - SCORM, Captivate) and Microsoft 365 proficiency.
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Familiarity with LMS platforms and adult learning principles.
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Excellent organizational and project management skills.
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Exceptional communication skills and the ability to communicate appropriately at all levels of the organization.
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Exhibit professional facilitation of training content and/or meeting execution.
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Build trust and credibility in your position by being honest and ethical.
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Display empathy while maintaining the required expectations to deliver business results.
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Demonstrate the ability to influence and communicate successfully both in person and virtually.
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Practice adaptability, flexibility, dependability, and strong work ethic.
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Ability to think creatively and be solution-oriented.
Benefits
Company Description
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
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We offer our colleagues the opportunity to grow personally and professionally.
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Contribute to the success of a dynamic organization.
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Serve others in a manner that exceeds their expectations.